Hayden Cotten
Conway
Summary
Motivated student working toward a Bachelor of Science in Civil Engineering, seeking an internship to get hands on experience in the civil engineering field. Offers strong safety awareness, responsibility from lifeguard experience, and a willingness to learn and contribute on-site and in the office.
Overview
4
4
years of professional experience
Work History
Pool Attendant and Lifeguard
Brittain Resorts
04.2022 - Current
- Monitored pool area to ensure safety and cleanliness for guests.
- Provided exceptional customer service, addressing guest inquiries and concerns.
- Trained new staff on safety protocols and operational procedures.
- Moved umbrellas and lounge chairs at request of guests.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Implemented effective crowd control measures during peak hours, maintaining order within the facility.
Loss Prevention Officer
Brittain Resorts
08.2024 - 07.2025
- Monitored surveillance systems to identify suspicious activities and potential theft incidents.
- Collaborated with law enforcement during investigations to ensure thorough documentation of incidents.
- Trained staff on loss prevention techniques, promoting awareness and proactive risk management practices.
- Completed incident reports and activity logs for accurate, current records.
- Conducted daily hotel and restaurant walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Education
Bachelor of Science - Civil Engineering
Coastal Carolina University
Conway, South Carolina, SC12-2027
Skills
- Guest service
- Adaptability in situations
- Decision-making
- Physical fitness aptitude
- CPR training
- Lifeguard certification
- Attention to detail
- Active learning
- Punctuality and work ethic
Timeline
Loss Prevention Officer
Brittain Resorts
08.2024 - 07.2025
Pool Attendant and Lifeguard
Brittain Resorts
04.2022 - Current
Bachelor of Science - Civil Engineering
Coastal Carolina University