Hayden Matthews
Lake City
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Associate
Palmetto Moon
Florence
11.2024 - Current
- Built relationships with customers by providing friendly customer service.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Operated equipment such as scanners and scales correctly during checkout process.
Crew Member
Pelicans Snowballs
Lake City
03.2023 - 05.2025
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Resolved customer complaints in a professional manner.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Informed customers about daily specials in an engaging manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Lake City High School
Lake City, South Carolina05-2025
Skills
- Customer service
- Visual merchandising
- Inventory management
- Cash handling
- Effective communication
- Sales assistance
- Problem solving
- Performance improvement
- Customer engagement
- Store recovery
- Customer interaction
- Time management
Timeline
Associate
Palmetto Moon
11.2024 - Current
Crew Member
Pelicans Snowballs
03.2023 - 05.2025
High School Diploma -
Lake City High School