Summary
Overview
Work History
Education
Skills
Timeline
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Hayden Wieczorek

Lexington

Summary

Dynamic professional with a proven track record at Ditch Witch of the Carolinas, excelling in account management and customer service. Successfully increased sales revenue by fostering strong client relationships and optimizing inventory processes. Adept at identifying business opportunities and enhancing operational efficiency, while building trust through effective communication and product expertise. I take pride in the success of my employer along with the success of my clients and co workers.

Overview

9
9
years of professional experience

Work History

Compact Equipment Territory Accounts Manager

Ditch Witch of the Carolinas
02.2023 - Current
  • Increased sales revenue by building and maintaining strong relationships with key clients.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Established credibility as a trusted advisor with clients through deep product knowledge combined with subject matter expertise in their industries.
  • Participated in trade shows and industry events to increase brand visibility and expand professional networks.
  • Maintained up-to-date knowledge of market trends, industry developments, and competitor strategies to better serve clients.
  • Optimized territory coverage plans, prioritizing high-potential prospects while continuing to nurture existing accounts effectively.
  • Demonstrate Products, attachments and machines to new and existing customers.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Parts Manager

Ditch Witch of the Carolinas
02.2022 - 01.2023
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Work with customers to insure they receive the right parts, coordinate shipping of the parts to meet the customers needs and time line.

Store / Service Manager

A-Z Lawn Mower Parts
03.2016 - 01.2022
  • Streamlined inventory management for improved product availability and reduced waste.
  • Managed vendor relationships for timely deliveries, accurate invoicing, and optimal pricing negotiations.
  • Ensured proper merchandising practices were followed to effectively showcase products that appealed to target customers'' preferences.
  • Evaluated employee performance regularly, providing constructive feedback for ongoing professional development.
  • Proactively identified potential obstacles within daily operations; taking prompt measures to address them accordingly without compromising service quality or store performance levels.
  • Increased brand awareness within the local community by coordinating various promotional events showcasing store services.
  • Resolved customer complaints in professional and timely manner.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Improved customer satisfaction by providing timely and accurate service estimates.
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.
  • Boosted equipment sales by identifying customer needs and recommending appropriate solutions.

Education

Diversified Agriculture - Agricultural Business And Management

Piedmont Technical College
Greenwood, SC
06-2016

Skills

  • Account management
  • AP and AR management
  • Invoicing
  • Inventory auditing
  • Financial reports
  • Schedule coordination
  • Sales transactions
  • Customer service
  • Building Customer Trust and relationships
  • Communicating with clients
  • Product and service sales

Timeline

Compact Equipment Territory Accounts Manager

Ditch Witch of the Carolinas
02.2023 - Current

Parts Manager

Ditch Witch of the Carolinas
02.2022 - 01.2023

Store / Service Manager

A-Z Lawn Mower Parts
03.2016 - 01.2022

Diversified Agriculture - Agricultural Business And Management

Piedmont Technical College

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Hayden Wieczorek