Hayley Strickland
Florence
Summary
Personable office/cashier assistant with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and cash handling.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
Home Goods, Inc
03.2024 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Worked with other associates to support cashiers and management needs.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
Cashier Assistant
Food Lion
04.2021 - 03.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
South Florence High School
Florence, SC05.2023
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
Timeline
Cashier Assistant
Home Goods, Inc
03.2024 - Current
Cashier Assistant
Food Lion
04.2021 - 03.2024
High School Diploma -
South Florence High School
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