Heather Dean
Greenwood
Summary
Dynamic healthcare professional with 10 plus years experience at Prisma Health Upstate, excelling in leadership and problem-solving. Proven track record in enhancing patient outcomes through effective collaboration and conflict resolution. Skilled in documentation preparation and fostering team development, ensuring high-quality care in fast-paced environments. Committed to continuous improvement and patient advocacy.
Overview
10
10
years of professional experience
Work History
Registered Nurse, Labor and Delivery
Prisma Health Upstate
04.2019 - Current
- Assisted in monitoring fetal heart rates and maternal vital signs during labor processes.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Worked closely with doctors in coaching pregnant women through childbirth and post-natal recovery.
- Educated patients on labor progress, pain management options, and postpartum care.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care during delivery.
- Developed and implemented strategies to improve labor and delivery processes and patient outcomes.
- Charge Nurse on Night Shift
Administrator on Duty
Prisma Health Upstate
06.2021 - Current
- Oversaw daily operations, ensuring compliance with policies and procedures.
- Managed incident reports, documenting issues for resolution and improvement.
- Monitored facility conditions, addressing maintenance needs to ensure safety standards.
- Facilitated communication between departments, improving workflow and collaboration.
Registered Nurse Supervisor
Prisma Health Upstate
02.2018 - 04.2019
- Supervised nursing staff to ensure high-quality patient care and adherence to healthcare standards.
- Ensured compliance with regulatory requirements, enhancing operational efficiency and safety protocols.
- Mentored junior nurses, fostering professional development and enhancing team collaboration skills.
- Developed and maintained efficient workflow processes to optimize patient management and care delivery.
- Mentored junior nurses in clinical decision-making skills, fostering their professional growth and development.
Registered Nurse
Prisma Health Upstate
08.2015 - 02.2018
- Provided direct patient care, assessing needs and implementing individualized care plans.
- Collaborated with interdisciplinary teams to improve patient outcomes and streamline communication.
- Adapted quickly to changing environments within the labor and delivery unit to support team needs.
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
Education
Bachelor of Science - Nursing
Lander University
Greenwood, SC05-2015
Skills
- Personable and approachable
- Strong leadership
- Conflict resolution
- Team collaboration
- Problem-solving
- Obstetric emergency response
- Advanced cardiovascular life support (ACLS)
- Neonatal resuscitation (NRP)
- STABLE
- Registered Nurse Certified Inpatient Obstetrical Nursing (RNC-OB)
Timeline
Administrator on Duty
Prisma Health Upstate
06.2021 - Current
Registered Nurse, Labor and Delivery
Prisma Health Upstate
04.2019 - Current
Registered Nurse Supervisor
Prisma Health Upstate
02.2018 - 04.2019
Registered Nurse
Prisma Health Upstate
08.2015 - 02.2018
Bachelor of Science - Nursing
Lander University
Awards and Certifications
Certifications
- Registered Nurse Certified in Obstetric Nursing RNC-OB
Awards
- Award for Excellence Inpatient Nursing : Patewood Medical Campus in May 12, 2021
- Multiple Daisy Award Nominations throughout my employment with Prisma Health