Heather Graham
Columbia
Summary
To obtain a position where i can use and maximize my skills in management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Nelson Agency
Columbia, SC
08.2021 - Current
- Help serve families and better their families financial future with life, accident, health, mortgage, and income protection. Licensed in 3 different states
Collector I
Recruiting Solutions-VBO
Columbia, SC
09.2020 - 08.2021
- Contact different payors to get medical claims paid for a hospital/facility
- Contact patients for information needed for payments
Office Manager
Anderson Home Health Care
Columbia, SC
01.2020 - 08.2020
- Answer phone, keep office files up to date, comply with DHEC guidelines
Department Manager
Walmart
Columbia, SC
03.2019 - 12.2019
- Stock shelves.
- Manage a small group on my area
- Order items needed
- Attend and conduct daily meetings
- Interact with customers
Customer Service Representative
WellCare
Columbia, SC
01.2018 - 03.2019
- Speak with customers over the phone for insurance needs. Processed claims. Started as a member agent and then advanced to a provider agent. Stayed within timeframe for calls with speed and correctness.
South Carolina Mentor
Columbia, SC
05.2016 - 08.2017
- Managed a small group home, Composed monthly scheduling, oversaw consumers bank accounts daily, Stocked refrigerator and cabinets with supplies and food using company card with my name on it. Kept home up to DDSN and DHEC standards. recruited new employees to company, improved overall standing of the home, Managed doctor appointments and kept consumers healthy. Maintained sufficient records of all activity, Stay in close contact with family members about health and safety of loved ones
Intermediate Disability Specialist
Burton Center
Columbia, SC
05.2010 - 06.2016
- Assist with daily housekeeping, cook and clean, assist with consumer needs, drive Goshen Van
Education
High School Diploma -
Irmo High School
Columbia, SC01.2007
Skills
- BUDGETING (Less than 1 year)
- CPR (Less than 1 year)
- CPR/ (Less than 1 year)
- MED TECH (Less than 1 year)
- MICROSOFT WORD (Less than 1 year)
- Typing
- Van Driver
- Vital Signs
- Medication Administration
- Developmental Disabilities Experience
- Management
- Conflict Management
- Meal Preparation
- Patient Care
- Caregiving
- Home Care
- Customer service
- Medical terminology
- Communication skills
- Computer literacy
- English
Certification
- Insurance Producer License
- Life & Health Insurance License
Timeline
Life Insurance Agent
Nelson Agency
08.2021 - Current
Collector I
Recruiting Solutions-VBO
09.2020 - 08.2021
Office Manager
Anderson Home Health Care
01.2020 - 08.2020
Department Manager
Walmart
03.2019 - 12.2019
Customer Service Representative
WellCare
01.2018 - 03.2019
South Carolina Mentor
05.2016 - 08.2017
Intermediate Disability Specialist
Burton Center
05.2010 - 06.2016
High School Diploma -
Irmo High School
Additional Information
- Skills
- Time Management
- Defensive Driving
- Conflict Resolution
- Budgeting
- Microsoft Word
- Leadership
- CPR/First Aid Certified
- Med Tech Certified