Heather Millsap
Columbia
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Storm Damage Expert
Best Choice Roofing
10.2024 - Current
- Evaluation of roofing mechanisms with inspections.
- Work close with insurance companies to provide Homeowners with support in filing claims, on their behalf.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment. i.e. providing support and training.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Shift Supervisor RX
CVS Health
12.2022 - 09.2024
- Management Trainer
- Pharmacy Tech
- Cash deposits and accountability
- Stocking/truck delivery procedures
- Inventory Management/DSD rollout
- HBA Section Leader
- AP Profit/Loss
Store Manager
Murphy USA
04.2020 - 10.2022
- Scheduling
- Truck order and stock
- Store opening paperwork
- Safe counts and balances
- Team member training
- Vendor/DSD check-ins
- Ensuring proper functions of entire store including audits
- Management training, open/closing store shifts/End of day accounting, etc
Optometric Technician
America's Best Contacts & Eyeglasses
09.2017 - 05.2018
- Patient Eye Pre-Testing
- Patient Chart Filing
- Receptionist
- Contact fittings
- Eyeglass Repair
Sales Associate
E-Z Shop #32
01.2017 - 04.2017
- Cashier
- Customer Service
- Customer Claims
- POS Ruby Systems
Assistant Manager
Zaxbys
06.2015 - 12.2016
- Crew Leadership
- Cashier
- Order / Manage Stock
- Customer Service and Relationship
- Book-keeping
- Office Management
Sales Associate
Zaxbys
04.2014 - 06.2015
- Cashier
- Merchandise management and replenishment
- Customer Service and Relationship Management
Education
Bachelor of Science - Cybersecurity
Strayer University
03-2028
Psychology -
Liberty University Online
04.2014
Diploma -
Gilbert High School
06.2012
Skills
- QuickBooks
- Detailed Business Record Keeping
- Microsoft Office Suite
- Proficiency in Computer Technology
- Some Medical Terminology
- Insurance Resolution
- Team Management
- Customer service
- Problem-solving
Certification
- Pharmacy Tech, 04/01/23, 04/30/25
- ServSafe, 10/01/15, 10/31/20
- Underground Storage Tank, 04/01/22, 04/30/24
- Alcohol Sales and Regulations, 04/01/22, 04/30/24
Timeline
Storm Damage Expert
Best Choice Roofing
10.2024 - Current
Shift Supervisor RX
CVS Health
12.2022 - 09.2024
Store Manager
Murphy USA
04.2020 - 10.2022
Optometric Technician
America's Best Contacts & Eyeglasses
09.2017 - 05.2018
Sales Associate
E-Z Shop #32
01.2017 - 04.2017
Assistant Manager
Zaxbys
06.2015 - 12.2016
Sales Associate
Zaxbys
04.2014 - 06.2015
Psychology -
Liberty University Online
Diploma -
Gilbert High School
Bachelor of Science - Cybersecurity
Strayer University
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