HEATHER NOEL ROBBINS
Fort Mill
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
21
21
years of professional experience
Work History
Apparel/Front-End Associate
Dicks Sporting Goods
01.2017 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Apparel/Front-End Associate
Dicks Sporting Goods
09.2012 - 01.2017
- Responsibilities for apparel position include providing exceptional customer service, organization and replenishment of apparel throughout large apparel department.
- Unlocking dressing rooms upon customers request via radio alert, processing distribution of apparel for sales floor, and setting up visual representations.
- Demands also include working long hours on foot and often times working alone (even during busiest business hours).
- Front-End (back-up cashier) duties include basic cashiering duties: processing transactions, counting money, customer service, selling credit card opportunities to customers, etc.
Data Entry Clerk
IBI- Irvine Biomedical Inc.
08.2007 - 10.2007
- Responsibilities include Organization and filing of documents, typing protocols and sales reports for RA staff (Regulatory Affairs), producing copies and scanning documents on PDF hardware, receiving and transporting documents from Document Control Department.
- Completed data entry tasks with accuracy and efficiency.
Planning Data Entry Clerk / Adm.
Arkwin Industries Inc.
02.2004 - 05.2007
- Responsibilities include organization of work order requests, transferring and inputting work order requests into computer system, rescheduling work orders for Planners, receive and distribute blueprints for Planners and prepare copies of operation sheets (Manufacturing Outlines (MOls)) for Planners.
- Tasks include assist in filing close out work order requests and organizing assembly file.
- Assist with clerical duties when required in Quality Control and Assembly Departments.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
Education
High School diploma -
Spanish River High School
Boca Raton, Florida01.2004
Psychology- Deaf Education
University of California, Irvine
Irvine, CaliforniaConcordia University Irvine
Associates degree - Behavioral Sciences
Irvine Valley College
Irvine, California01.2015
Skills
- American Sign Language
- English Sign Language
- Microsoft Office
- Word
- Excel
- PowerPoint
Accomplishments
Volunteering at Kaiser Permanente Hospital in Irvine, CA
Talents And Skills
- Knowledge of American and English Sign Language
- Experience in Microsoft Office Products; Word, Excel and PowerPoint
Timeline
Apparel/Front-End Associate
Dicks Sporting Goods
01.2017 - Current
Apparel/Front-End Associate
Dicks Sporting Goods
09.2012 - 01.2017
Data Entry Clerk
IBI- Irvine Biomedical Inc.
08.2007 - 10.2007
Planning Data Entry Clerk / Adm.
Arkwin Industries Inc.
02.2004 - 05.2007
High School diploma -
Spanish River High School
Psychology- Deaf Education
University of California, Irvine
Concordia University Irvine
Associates degree - Behavioral Sciences
Irvine Valley College
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