Heather Taylor
Charleston
Summary
Proficient in managing diverse property portfolios with a strong emphasis on financial performance. Expertise includes cost reduction, effective staff training, and strategic asset management. Committed to enhancing tenant satisfaction while ensuring operational excellence across multiple sites.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Operations Admin
Stonemark Management
Oakbrook Village Apartments
11.2016 - Current
- Raised rents in the last 12 months
- Reduced costs and increased NOI by 10%
- Training of other managers, cross-training of staff, Due Diligence, daily operations
- One Site, I love leasing, Blue Moon Software
- Class 'A' Apartments
Multi-Site Property Manager
Michaelson Group Real Estate
Jacksonville
- Managed two sites totaling 500 units, overseeing daily operations and tenant relations
- Led property takeover, executing lease-up marketing strategies, overseeing collections, and managing staff recruitment and termination
Education
Bachelor of Administration - Business Administration and Management
National University
La Jolla, CA06-1988
Skills
- Property Management
- Asset management
- Rent management
- Property leasing
- Budgeting
- Accounting
- Financial analysis
- Cost reduction
- Operational efficiency
- Project management
- Staff Supervision
- Staff training
- Team building
- Performance evaluation
- Customer Service
- Conflict resolution
- Effective communication
- Written communication
- Relationship building
- Planning
- Organization and time management
- Task prioritization
- Attention to detail
- Decision-making
- Problem solving
- Calm under pressure
- Health and safety compliance
- Marketing strategies
- Remote office availability
- Microsoft office
- [Type] Software Proficiency
- Administrative coordination
- Problem resolution
- Problem-solving
- Excellent communication
- Attention to detail
- Calm under pressure
Certification
- PMIC License SC, Property Manager of the year, Award for Marketing and increased NOI
Timeline
Regional Operations Admin
Stonemark Management
11.2016 - Current
Multi-Site Property Manager
Michaelson Group Real Estate
Bachelor of Administration - Business Administration and Management
National University