Heather Thayer

Case management for patients in homeless shelters, wound care, medication reconciliation and refills, coordination of care services. Performed assessments for admission and discharge to the respite program, provided medication, disease, and wound care education to patients.

Direct patient care to participants in the Adult Daycare Center. Wound care, triage, assessments, and medication administration. Performed initial assessments, admission visits and 60 day re-evaluations for personal care service for Adult Foster Care. Patient and caregiver education, developed care plans for client services. Supervised personal care aides and ran quarterly in-service trainings.

Provided homecare visits for behavioral health, medication management and administration and psychiatric assessments. Coordinated care plans with RN case managers.

Triaged patient calls and scheduled visits, vitals, immunizations and B12 shots, wound care, and reviewed lab results with patients. Coumadin dosing based on physician protocols, prescription refills, patient education, and reviewed pain managment contracts.

Triaged patient calls and made determination for appropriate visit type, administered B12 and immunizations, performed wound care and vitals. Requested prior authorizations for medications and diagnostic tests, reconciled medications, and orientation of new LPN and schedulers. Managed a team of clinicians in the absence of the clinical manager.

Triaged patients in person and via phone, scheduled appointments, provided wound care, administered injections, and performed coagulation checks. Review labs and follow up protocol with patients. Administered vivitrol injections for substance abuse treatment and depo injections for contraceptive care. Worked per diem for urgent care on the weekends.

Processed patient paperwork for disability forms, FMLA, and insurance forms. Processed referrals for DME, phone triage, and medication refills. Reviewed homecare orders for appropriate care and set up services per PCP orders.