Heidi Buffkin
Columbia
Summary
Dedicated and compassionate professional with over 10 years of experience in social work, specializing in crisis intervention and case management for diverse populations. Seeking to pursue a Master's degree in Clinical Mental Health Counseling, driven by a passion for providing therapeutic support and empowering individuals to overcome challenges and achieve personal growth.
Overview
14
14
years of professional experience
Work History
Service Coordinator / Lead Case Manager
Safe Space
05.2013 - 06.2020
- Achieved 72% client enrollment in college and job-training programs, exceeding goals by 15%
- Led turnaround of emancipated youth program, reducing monthly turnover rate from 78% to 14%
- Developed and won $75,000 grant proposal, enhancing services for emancipated youth with children
- Provided bi-weekly counseling and daily case management to women and children, fostering stability and growth.
Human Service Specialist II
South Carolina DSS
08.2012 - 05.2013
- Managed safety and well-being for children experiencing abuse and neglect, ensuring linkage to vital services
- Conducted assessments, developed treatment plans, and prepared court documents for child protective services cases
- Collaborated with law enforcement and service providers, advocating for child safety and permanence.
DV/SA Case Manager
Fort Bend County Women's Center
05.2006 - 06.2008
- Provided advocacy and crisis intervention services to survivors of domestic violence and sexual assault
- Facilitated support groups and maintained client records to track progress and services provided
- Educated clients on dynamics of abuse and connected them with resources for empowerment and safety.
Education
MPH Coursework - Public Health
American Public University
Charles City, WV12.2030
Bachelor of Arts - Social Work
The Pennsylvania State University
State College, PA01.2008
Skills
- Crisis intervention and management
- Case planning and client-centered therapy
- Assessment and treatment planning
- Advocacy for vulnerable populations
- Community outreach and engagement
- Special education and differentiated instruction
- Violence prevention and trauma-informed care
- Strong interpersonal and communication skills
Timeline
Service Coordinator / Lead Case Manager
Safe Space
05.2013 - 06.2020
Human Service Specialist II
South Carolina DSS
08.2012 - 05.2013
DV/SA Case Manager
Fort Bend County Women's Center
05.2006 - 06.2008
MPH Coursework - Public Health
American Public University
Bachelor of Arts - Social Work
The Pennsylvania State University
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