Heidi Shelton
Pickens
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Amada Senior Care
05.2025 - 08.2025
- Assisted clients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding clients with shaving, bathing, and teeth brushing.
- Enhanced client satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- cleaned household so that the clients had a clean space to live in
Teacher's Assistant
Child Development Center, Bob Jones Academy
08.2023 - 03.2025
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Cared for, taught, played with children ages 0-2 years old
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Supported classroom maintenance and upkeep, organizing books, and materials.
PSS
Scarborough Terrace
05.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- assisted residents with personal hygiene and care
Sales Associate
The Paper Store
01.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business./
- Managed returns, exchanges and refunds in accordance with store policy.
- Opened and closed the store
Education
High School Diploma -
Scarborough High School
Scarborough, MESkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- End-of-life care
- Compassionate communication
- Patient transfers
Certification
Certified Nursing Asistant
Languages
German
Native or Bilingual
Timeline
CNA
Amada Senior Care
05.2025 - 08.2025
PSS
Scarborough Terrace
05.2024 - 08.2024
Teacher's Assistant
Child Development Center, Bob Jones Academy
08.2023 - 03.2025
Sales Associate
The Paper Store
01.2021 - 08.2023
High School Diploma -
Scarborough High School
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