HELEN WALKER
Myrtle Beach
Summary
Dedicated cashier and server with a proven track record in customer service and cash handling. Known for resolving inquiries efficiently and fostering customer loyalty.
Reliable professional with over 7 years in customer-facing roles. Expertise in cash handling and team collaboration, consistently enhancing customer experiences through effective communication and prompt service.
Overview
8
8
years of professional experience
Work History
Cashier/Server
DONALDS PANCAKE HOUSE
03.2018 - 11.2025
- Processed customer transactions efficiently, ensuring accuracy and quick service.
- Maintained cleanliness and organization of dining and checkout areas to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and complaints promptly, fostering a positive environment.
- Collaborated with team members to optimize workflow during peak service hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Developed strong relationships with regular patrons, fostering loyalty and repeat business through personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
LONG BRANCH HIGH
Long Branch, NJSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Team collaboration
- Reliability and punctuality
- Cash handling and management
- Cash register operation
- Order taking
- POS system operations
- Retail merchandising
- Inventory management
- Liquor law compliance
- Spirit, wine, and beer expertise
- Multitasking and organization
- Clear communication
- Empathy and patience
- Basic math
- Receipt handling
- Hospitality and accommodation
- Credit and cash transactions
- Gift card handling
- Honest and dependable
Timeline
Cashier/Server
DONALDS PANCAKE HOUSE
03.2018 - 11.2025
High School Diploma -
LONG BRANCH HIGH