Accomplished VP of Sales and Operations at Dock Blocks of North America LLC, adept in CRM proficiency and relationship building. Spearheaded revenue growth by leveraging industry networking and strategic sales planning. Excelled in sales team leadership, achieving significant business expansion and fostering long-term client partnerships. Demonstrated exceptional decision-making and project management skills, contributing to a robust sales pipeline and business development.
Overview
23
23
years of professional experience
Work History
VP of Sales and Operations
Dock Blocks of North America LLC
02.2013 - 08.2024
Increased company revenue by implementing strategic sales plans and targeting key market segments.
Developed strong relationships with clients for long-term partnerships and increased customer retention.
Organized trade shows participation, showcasing company offerings and generating valuable networking connections.
Refined pricing strategies based on thorough analysis of historical data, competitor actions, perceived value proposition among target audiences.
Analyzed market trends and competitor activity to identify potential opportunities for business expansion and product development.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Built relationships with customers and community to establish long-term business growth.
Established and maintained strong relationships with key product manufacturers.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Streamlined internal processes to improve efficiency within the sales department, resulting in faster response times for client inquiries.
Managed sales teams effectively, providing clear goals and performance feedback to drive success.
Sales Associate
Donovan Marine Inc.
09.2003 - 10.2012
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Associate
Southland Log Homes
08.2001 - 08.2003
Designed and sold custom log home packages to customers throughout the southeastern US
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Engaged with customers to effectively build rapport and lasting relationships.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Bachelor of Science - Business Administration And Management
University of South Carolina
Columbia, SC
Skills
Sales training
CRM proficiency
Revenue growth
Territory management
Industry networking
Sales pipeline management
Sales team leadership
Decision-making
Relationship building
Business development and planning
Staff management
Quality assurance
Operations
Project management
Pipeline management
Lead development
Timeline
VP of Sales and Operations
Dock Blocks of North America LLC
02.2013 - 08.2024
Sales Associate
Donovan Marine Inc.
09.2003 - 10.2012
Sales Associate
Southland Log Homes
08.2001 - 08.2003
Bachelor of Science - Business Administration And Management
University of South Carolina
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