Holly Buran
Bluffton
Summary
Adept at multitasking and exceptional customer service, I enhanced guest satisfaction at Slider Bar by efficiently managing multiple tables and fostering warm relationships. My collaboration skills and proficiency with POS systems contributed to smooth operations and team success. Demonstrating professional ethics and a strong work ethic, I played a key role in training new hires and improving service quality.
Overview
5
5
years of professional experience
Work History
Server
Slider Bar
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Restaurant Server
The Cottage Restaurant
02.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Hickory Tavern
09.2019 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Associate of Arts - Music Therapy
Charleston Southern University
Charleston, SC05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cash handling
- Professional appearance
- Memory retention
- Cleanliness standards
- Food running
- Table bussing
Timeline
Server
Slider Bar
05.2024 - 08.2024
Restaurant Server
The Cottage Restaurant
02.2023 - 08.2023
Server
Hickory Tavern
09.2019 - 02.2023
Associate of Arts - Music Therapy
Charleston Southern University
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