Holly Kinard
Prosperity
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
Ronnie's Restaurant
Newberry
08.2019 - Current
- Handle getting change from the bank.
- Making sure daily paperwork is done correctly.
- Making sure cash registers have the proper change
- Customer Service, making sure all customers and guest are satisfied.
- Scheduling staff weekly
- Ensured compliance with industry regulations and company policies.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Staffing Coordinator
Florence Nursing Services
Newberry
05.2019 - 08.2019
- Developed job postings, tracked applicants through applicant tracking system, and coordinated onboarding paperwork.
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
- Ensured compliance with federal and state laws related to employment practices.
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Maintained relationships with current and potential vendors to source candidates for open positions.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Coordinated staffing schedules to ensure optimal coverage across multiple departments.
Waitress and Prep Chef
Gushtaus Zer Elli
Prosperity
10.2018 - 05.2019
- Took orders for food and drinks and delivered them to guests.
- Prepared checks accurately and processed payments promptly.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Greeted customers and provided menus.
- Organized take-out orders efficiently according to customer requests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted in seating guests at tables or booths.
District Relief Manager
Waffle House
Newberry
02.2011 - 10.2018
- Ensured that all stores were adequately staffed by managing scheduling requests from store personnel.
- Monitored sales performance, identified areas for improvement, and recommended strategies to increase profitability.
- Addressed any safety concerns or hazards that could potentially affect customers or employees.
- Conducted regular audits of stores to ensure compliance with company regulations.
- Developed strong relationships with vendors to obtain competitive pricing on merchandise items.
- Resolved customer issues promptly while maintaining excellent service standards.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
Front Desk Supervisor
Hampton Inn By Hilton
Newberry
01.2015 - 11.2016
- Enforced policies to ensure security of guests, staff and property.
- Supervised and coordinated daily shift activities of hotel staff, including assigning tasks to team members.
- Analyzed sales data in order to develop marketing plans for future services offered by the hotel.
- Ensured compliance with safety standards, quality service and cleanliness standards were met in all areas of the hotel.
- Responded promptly to emergency situations or requests from guests or staff members.
- Collaborated with other departments to ensure smooth operations throughout the hotel.
- Provided training and guidance to new employees on proper job duties and responsibilities.
- Assisted guests with check-in and check-out procedures as needed.
- Prepared detailed reports on occupancy rates, room availability and rate changes.
- Maintained strong relationships with corporate clients by providing excellent customer service.
Education
High School Diploma -
Newberry High Scool
Newberry, SC05-2012
Certificate - CNA
Newberry Career Center
Newberry, SC05-2012
Skills
- Customer service
- Staff scheduling
- Regulatory compliance
- Team management
- Conflict resolution
- Performance assessment
Certification
- Serve Safe
Timeline
Manager
Ronnie's Restaurant
08.2019 - Current
Staffing Coordinator
Florence Nursing Services
05.2019 - 08.2019
Waitress and Prep Chef
Gushtaus Zer Elli
10.2018 - 05.2019
Front Desk Supervisor
Hampton Inn By Hilton
01.2015 - 11.2016
District Relief Manager
Waffle House
02.2011 - 10.2018
High School Diploma -
Newberry High Scool
Certificate - CNA
Newberry Career Center