Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Valedictorian
Timeline
Generic

Hope Shipman

Columbia

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Books and Beans
02.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

FOH Team Member

Chick-fil-A
05.2023 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

Barista

Starbucks
09.2021 - 03.2023
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.

Education

Bachelor of Science - Nursing

Anderson University
Anderson, SC
12-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Multitasking and organization

Accomplishments

Current 4.0 GPA

Dean's List (2023-2024, 2024-2025)

Certification

  • BLS Certified
  • CPR Certified

Valedictorian

Graduated top of high school class with a weighted GPA of 5.33.

Timeline

Barista

Books and Beans
02.2024 - Current

FOH Team Member

Chick-fil-A
05.2023 - Current

Barista

Starbucks
09.2021 - 03.2023

Bachelor of Science - Nursing

Anderson University

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Hope Shipman