Hunter Flood
Spartanburg
Summary
Dynamic Automation Control Center Operator with proven expertise at Walmart Distribution Center in monitoring systems and enhancing operational efficiency. Skilled in data analysis and troubleshooting, I excel in customer service and team collaboration, ensuring compliance and driving continuous improvement. Recognized for developing effective backup plans and training new employees to elevate performance.
Overview
2
2
years of professional experience
Work History
Automation Control Center Operator
Walmart Distribution Center
Wellford
05.2024 - Current
- Monitored and responded to alarms, alerts, and messages from various control systems.
- Resolved customer complaints regarding service interruptions or delays in a timely manner.
- Created backup plans for unexpected circumstances that may arise while working in the control center.
- Provided technical support to operators in the field as needed.
- Analyzed data from multiple sources to identify trends and potential problems before they occurred.
- Communicated with personnel at other locations via telephone, email, or radio regarding operational issues and status reports.
- Troubleshoot system malfunctions by analyzing data, identifying root causes, and implementing corrective actions.
- Implemented changes based on feedback from other team members or customers.
- Assisted in developing new processes for improved operational efficiency within the control center environment.
- Maintained accurate records of system activities and equipment performance.
- Troubleshoot system malfunctions by analyzing data, identifying root causes, and implementing corrective actions.
- Coordinated maintenance operations between technicians in the field and control center staff.
- Generated detailed reports on system performance metrics for management review.
- Performed daily system checks to ensure proper functioning of all systems.
- Developed standard operating procedures for use in the control center environment.
- Trained new employees on proper procedures for monitoring control systems.
- Worked closely with vendors to troubleshoot hardware and software issues related to control systems.
- Ensured compliance with safety protocols and environmental regulations in accordance with company policies.
- Reviewed logs of past events to identify areas of improvement.
- Used telecommunications systems, two-way radios, and anintercom system to communicate with teams.
- Observed and monitored data, voice, and alerting systems.
- Maintained and updated daily event logs and entry authority lists.
Clerk
Adidas Warehouse
Spartanburg
01.2023 - 08.2024
- Created memos, letters, emails, reports, andpresentations as requested by management.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Maintained inventory levels of office supplies and equipment as needed.
- Scanned documents into digital formats, ensuring accuracy of content.
- Verified the accuracy of all paperwork prior to submission for processing.
- Supported office clerical functions using word processing and other software, email, and office machines.
- Entered data into computer systems accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Completed and mailed contracts, invoices, or checks.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Answered telephones, directed calls, and took messages.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Developed organizational filing systems for confidential customer records and reports.
- Collected, counted, and disbursed money to complete basic bookkeeping and banking transactions.
- Troubleshoot office equipment, computer hardware, and software issues.
Education
High School Diploma -
Dorman High School
Spartanburg, SC05-2020
Skills
- Monitoring systems
- Data analysis
- Troubleshooting systems
- Technical support
- Operational efficiency
- Compliance regulations
- Customer service
- Team collaboration
- System monitoring
- Radio communications
- Stress tolerance
- Dispatching
- Team leadership
- Multitasking
- Data interpretation
- Communication
- Team building
- Teamwork
- Continuous improvement
- Systems monitoring
- Problem-solving aptitude
- Problem-solving
- Active listening
- Task delegation
- Goal setting
- Risk assessment
- Decision-making
- Multitasking Abilities
- Adaptability and flexibility
- Interpersonal communication
- Operations management
- Critical thinking
- Interpersonal skills
- Security camera monitoring
- Process safety
- Flow assurance
- Equipment maintenance
- Network troubleshooting
Timeline
Automation Control Center Operator
Walmart Distribution Center
05.2024 - Current
Clerk
Adidas Warehouse
01.2023 - 08.2024
High School Diploma -
Dorman High School
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