Hunter Millar
Akkodis
Ridgeville
4
years of professional experience
Detail-oriented Data Center Technician with strong skills in network and hardware troubleshooting. Proven ability to conduct thorough assessments and streamline maintenance processes, enhancing overall system performance.
Work History
Data Center Technician
5 Months- Assisted in troubleshooting hardware and software issues in data center environments.
- Monitored server performance and reported anomalies to senior technicians.
- Conducted routine maintenance checks on network equipment and servers.
- Supported installation of racks, servers, and cabling infrastructure.
- Documented technical procedures and maintenance logs for team reference.
IT Field Support Technician
7 Months- Provided technical support for hardware and software issues, ensuring optimal system performance.
- Assisted in troubleshooting network connectivity problems, enhancing user experience across multiple devices.
- Installed and configured computer systems, improving setup efficiency for new users.
- Documented technical procedures and solutions, contributing to knowledge base for team reference.
- Collaborated with team members to resolve escalated support tickets, maintaining service quality standards.
- Conducted routine maintenance checks on IT equipment, prolonging lifespan and reliability of assets.
- Trained end-users on software applications, fostering greater independence and productivity among staff.
Advanced Repair Agent
2 Years 5 Months- Provided exceptional customer service, ensuring high satisfaction with repair processes.
- Diagnosed hardware and software issues for a variety of electronic devices.
- Collaborated with team members to streamline repair workflows and increase efficiency.
- Trained junior agents on troubleshooting techniques and best practices in device repair.
- Managed inventory of parts and tools, ensuring availability for timely repairs.
- Documented repair processes and outcomes in compliance with company standards.
IT Consultant
10 Months- Diagnosed and resolved complex IT problems using industry-standard tools and methodologies, ensuring minimal downtime for clients.
- Collaborated with cross-functional teams to streamline service processes and improve operational efficiency.
- Delivered technical support for hardware and software issues, contributing to increased customer satisfaction and loyalty.
- Conducted thorough assessments of client needs, providing tailored solutions that aligned with business objectives.
Education
High School Diploma
Skills
Data center operations
Network troubleshooting
Hardware troubleshooting
Computer hardware troubleshooting
Hardware Diagnostics
Virtualization tools
Virtualization technology
Linux Administration
Office 365 expertise
MacOS
Microsoft Office 365 Suite
Citrix
Data Center Support
Cloud Infrastructure
Timeline
Data Center Technician
Akkodis
04.2026 - CurrentRead More
IT Field Support Technician
TEKsystems
08.2025 - 03.2026Read More
Advanced Repair Agent
Geek Squad - Best Buy
03.2023 - 08.2025Read More
IT Consultant
Geek Squad - Best Buy
08.2022 - 06.2023Read More
Geek Squad - Best Buy
High School Diploma
Read More