Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iliana Asberry

Summerville

Summary

Pet care professional with strong background in overseeing daily operations of dog daycare facility. Proven track record of managing teams and ensuring safety and well-being of animals. Valued for excellent problem-solving abilities, strong organizational skills, ability to enhance animal welfare through effective handling techniques, positive attitude, leadership, and exceptional communication skills.

Overview

6
6
years of professional experience

Work History

Cashier

Checkers Drive in
03.2019 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service.
  • Resolved customer complaints professionally.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Sales Associate

TCBY Frozen Yogurt
02.2021 - 06.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Barista

Starbucks
12.2021 - 07.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Pet Sitter

Legends Pet Care, LLC
07.2023 - 09.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment.
  • Exercised animals regularly with walks and play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy.
  • Gave medication to pets following guidelines from owners.
  • Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.

Lead Kennel Technician

Petland
10.2023 - 12.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
  • Improved animal health by administering medications and vaccinations as directed by veterinarians.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
  • Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
  • Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
  • Supported animal health, administering vaccines and performing basic health checks under veterinary supervision.
  • Collaborated with veterinary staff to address medical emergencies, providing immediate care and ensuring timely medical intervention.
  • Improved kennel safety by conducting regular equipment and facility inspections, promptly identifying and addressing potential hazards.

Dog Daycare Manager

The Barker Lounge
01.2025 - 06.2025
  • Ensured timely completion of tasks by delegating responsibilities effectively among team members.
  • Enforced facility rules consistently for the safety of all dogs, staff, and visitors onsite.
  • Assisted in resolving conflicts between dogs calmly and professionally using appropriate intervention techniques.
  • Conducted thorough assessments of new dogs entering daycare to ensure compatibility with existing groups.
  • Provided compassionate care for each dog while maintaining professional boundaries as a supervisor.
  • Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Collaborated with other supervisors to maintain a high standard of care across all aspects of the business.
  • Enhanced dog safety by implementing effective supervision strategies and monitoring playgroups closely.
  • Promoted a positive work environment with clear communication and teamwork.
  • Handled emergency situations calmly under pressure while prioritizing the safety of the dogs in our care.
  • Maintained a clean and organized facility for optimal pet health and wellbeing.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Educated visitors and staff on proper animal care and handling.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Managed play groups ensuring dogs are playing mutually and safely

Education

Cane Bay High School
Summerville, SC

Skills

  • Patience and empathy
  • Staff management
  • Animal nutrition
  • Dog behavior
  • Dog training techniques
  • Cleanliness and sanitation
  • Positive reinforcement methods
  • Stress management techniques
  • Time management proficiency
  • Safety protocol adherence
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Dependable and responsible
  • Multitasking Abilities
  • Animal care
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Human and animal safety
  • Effective communication
  • Active listening
  • Meal preparation
  • Team building
  • Feeding and watering
  • Housekeeping duties
  • Task prioritization
  • Self motivation
  • Medication administration
  • Animal observations
  • Animal grooming
  • Physical stamina
  • Record keeping
  • Continuous improvement
  • Written communication
  • Food intake monitoring
  • Physical condition monitoring
  • Medication documentation
  • Animal behavior education
  • Food supplement preparation
  • Tick removal

Timeline

Dog Daycare Manager

The Barker Lounge
01.2025 - 06.2025

Lead Kennel Technician

Petland
10.2023 - 12.2024

Pet Sitter

Legends Pet Care, LLC
07.2023 - 09.2023

Barista

Starbucks
12.2021 - 07.2022

Sales Associate

TCBY Frozen Yogurt
02.2021 - 06.2021

Cashier

Checkers Drive in
03.2019 - 07.2019

Cane Bay High School

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Iliana Asberry