Dynamic barista with a proven track record at Alexander’s Work & Wander, excelling in customer service and team collaboration. Recognized for effective time management and exceptional communication skills, I trained new hires and initiated a customer feedback system, enhancing service quality and fostering a welcoming atmosphere. Very open to learning new things that will help me do the best job I can. Fluent in Spanish and English.
Overview
2
2
years of professional experience
Work History
Barista
Alexander’s Work & Wander
02.2023 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.