Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Imari Cooper

Florence

Summary

Customer-focused professional with a solid background in healthcare, insurance support, and client relations. Committed to maintaining accurate documentation and resolving inquiries, contributing to exceptional customer experiences in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Caregiver

Elite Home Health Care
01.2025 - Current
  • Maintained accurate documentation and client records.
  • Built trust through strong communication and service.

Teacher

Eduscholars Learning Center
01.2019 - 01.2025
  • Managed records, schedules, and confidential information.
  • Resolved concerns and provided outstanding support.

Insurance Claims / Customer Service Representative

Concentrix
01.2021 - 01.2023
  • Assisted customers in navigating claims process and addressing insurance inquiries.
  • Provided professional support via phone and email to enhance customer satisfaction.
  • Resolved customer issues while maintaining accurate and detailed records.

Education

Associate of Science - Radiologic Technology

Florence-Darlington Technical College
01-2028

Graduate -

Lake City High School
01-2019

Skills

  • Customer Service
  • Insurance Claims
  • Sales
  • Data Entry
  • CRM Systems
  • Phone Support
  • Email Support
  • Microsoft Office
  • Conflict Resolution
  • Team Collaboration
  • Medical record-keeping
  • Problem resolution

Certification

  • CPR
  • BLS
  • First Aid
  • EKG

Timeline

Caregiver

Elite Home Health Care
01.2025 - Current

Insurance Claims / Customer Service Representative

Concentrix
01.2021 - 01.2023

Teacher

Eduscholars Learning Center
01.2019 - 01.2025

Associate of Science - Radiologic Technology

Florence-Darlington Technical College

Graduate -

Lake City High School
Imari Cooper