INDRIA BRIDWELL
Greer
Summary
Reliable and hardworking Individual with knowledge in Medical Billing and Administrative skills with more than 10 + . Exceptional data entry and customer service skills. Proactive and self-motivated with a high degree of professionalism.
Experienced with medical billing and claims processing, ensuring accurate and timely submissions. Utilizes billing software to maintain precise patient records and manage accounts receivable. Knowledge of industry regulations, aiding in efficient and compliant billing practices.
Overview
23
23
years of professional experience
Work History
AR Biller/Collector
Interim Healthcare of The Upstate
05.2022 - Current
- Audit and submit claims
- Correcting rejected claims
- Resolve unpaid claims and denials
- Audit patient accounts for billing accuracy
- Appeal claims denials
- Review AR aging to ensure compliance
- Maintain billing accounts and records
- Medical records invoicing
- Maintain monthly aging spreadsheets
- Create charges daily for all billers
- Maintain validations for Home Care Home Base and Element 5 for all billers
- Contact insurance/Workers Comp
- Billing departments to address and correct billing errors
Assistant loan Processor
My Mortgage Inc.
05.2021 - 05.2022
- Prepare files for loan applicant
- Review files to ensure all documents are available and in order
- Order flood documents
- Email loan applicants and keep communication
- Order credit checks
- Validate employment
- Checked files for errors and duplicate or missing documents
- Laid Off
Administrative Manager
Hilltop Memory Care of Greenville
01.2021 - 05.2021
- Company Overview: The Family Practice Greer, SC
- Identified, researched, and resolved billing variances to maintain system accuracy and currency
- Exceeded goals through effective task prioritization and great work ethic
- Developed and maintained courteous and effective working relationships
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Verified insurance coverage for patients
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Adhered to social distancing protocols and always wore mask or face shield
- Used Microsoft Word and other software tools to create documents and other communications
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Carried out day-day-day duties accurately and efficiently
- The Family Practice Greer, SC
Receptionist
High-Lite Rides
03.2002 - 06.2008
- Assisted in administrative duties for office phone calls, copies, and schedules
- Sorted, received, and distributed mail correspondence between departments and personnel
- Corresponded with clients through email, telephone, or postal mail
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Prepared packages for shipment, pickup, and courier services for prompt delivery to customers
Education
Associate of Science - Healthcare Reimbursement
Virginia College
Birmingham, AL08.2014
Skills
- Microsoft Office Proficiency
- ICD-10 Proficiency
- EOB Procedure Knowledge
- Appeal Process Management
- Virtual Team Engagement
- Medical Record Analysis
- Healthcare Claims Management
- Proficient in Multiple Billing Platforms
- Understanding of EOB Processes
- Accounts Receivable
- Insurance Eligibility Verification
- Microsoft Office Proficiency
- Excel Spreadsheet Management
Timeline
AR Biller/Collector
Interim Healthcare of The Upstate
05.2022 - Current
Assistant loan Processor
My Mortgage Inc.
05.2021 - 05.2022
Administrative Manager
Hilltop Memory Care of Greenville
01.2021 - 05.2021
Receptionist
High-Lite Rides
03.2002 - 06.2008
Associate of Science - Healthcare Reimbursement
Virginia College
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