Ingris Lara Barahona
Summerville
Summary
Front Office Agent dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services; Fosters positive relationships with guests and coworkers.
Customer-focused known for high productivity levels and efficient task completion. Specialize in effective communication, problem-solving, and time management skills. Excel in environments requiring ability to handle multiple tasks simultaneously and adapt to changing priorities.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Front Desk Agent
Hyatt
Charleston
05.2025 - Current
- Greeted guests with a friendly demeanor and professional appearance.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Handled guest inquiries, providing accurate information on services and amenities.
- Maintained organized records of reservations and guest information systems.
Office Clerk
Kimbrell’s Furniture
Goose Creek
04.2023 - 04.2025
- Processed customer orders and handled inquiries through phone and email communications.
- Assisted in maintaining a clean and organized office environment for staff and customers.
- Collaborated with sales team to coordinate deliveries and schedule appointments efficiently.
- Operated office equipment including printers, copiers, and fax machines as needed.
- Prepared and filed important documents to support daily operational activities.
- Supported training of new clerical staff by sharing best practices and procedures.
- Monitored incoming mail and packages, distributing them to appropriate departments promptly.
Team Member
Michaels Arts and Crafts
North Charleston
01.2023 - 04.2023
- Maintained organized and well-stocked merchandise displays.
- Collaborated with team members to restock inventory efficiently.
- Provided product knowledge and crafting tips to enhance customer experience.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Processed customer transactions accurately at the register.
Education
Goose Creek High School
Goose Creek, SCSkills
- Front desk operations
- Guest services
- Customer inquiry resolution
- Inventory coordination
- Order processing
- Document filing
- Time management
- Team collaboration
- Fluent in English and Spanish
- Customer service
- Microsoft office
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Front Desk Agent
Hyatt
05.2025 - Current
Office Clerk
Kimbrell’s Furniture
04.2023 - 04.2025
Team Member
Michaels Arts and Crafts
01.2023 - 04.2023
Goose Creek High School