isaac pruitt
Patrick B Harris Psychiatric Hospital
Anderson
8
years of professional experience
Dedicated Behavioral Health Assistant skilled in emotional regulation and crisis intervention. Proven ability to collaborate with multidisciplinary teams to enhance patient care and quality of life.
Work History
Behavioral Health Assistant
1 Year 9 Months- Monitored patient behavior and documented observations to support treatment team evaluations.
- Collaborated with multidisciplinary teams to enhance patient safety and overall care quality.
- Assisted clinicians in developing behavior modification strategies aimed at improving overall quality of life for individuals struggling with chronic mental health conditions such as anxiety or depression.
- Provided compassionate support to patients and families, offering resources and education to help them better understand their conditions and treatment options.
- Assisted in crisis intervention efforts, successfully deescalating high-risk situations while maintaining safety for all involved parties.
Customer Service Representative
5 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and service experience.
- Trained new staff on customer service protocols and operational procedures to maintain high standards.
- Implemented feedback mechanisms to gather customer insights, driving continuous improvement initiatives.
- Monitored vehicle cleaning processes for quality assurance, maintaining brand reputation for excellence.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Clerk
2 Years 9 Months- Processed customer transactions accurately and efficiently at checkout stations.
- Assisted in inventory management, restocking shelves, and ensuring product availability.
- Collaborated with team members to achieve daily operational goals and improve service quality.
- Maintained cleanliness and organization throughout store environment to enhance customer experience.
Host Trainer
9 Months- Developed training materials to enhance onboarding processes for host staff.
- Trained new hosts on customer service standards and restaurant procedures.
- Monitored host performance to ensure adherence to service protocols.
- Provided feedback and coaching to improve host efficiency and guest interactions.
Host
5 Months- Greeted guests warmly, ensuring a positive first impression of the dining experience.
- Managed seating arrangements efficiently, optimizing table turnover and guest satisfaction.
- Coordinated waitlist management to minimize guest wait times during peak hours.
- Assisted servers by communicating special requests and dietary restrictions effectively.
Education
High School Diploma
Skills
Emotional management
Suicide prevention
Self-care promotion
Behavior modification
Crisis intervention
Patient education
Family engagement
Customer service
Critical thinking
Cash handling
Customer satisfaction
Telephone etiquette
Team coaching
Cross-training
Team collaboration
Effective time management
Timeline
Behavioral Health Assistant
Patrick B Harris Psychiatric Hospital
08.2024 - 05.2026Read More
Customer Service Representative
Papa Bear Car Wash
02.2024 - 07.2024Read More
Clerk
QuikTrip
10.2019 - 07.2022Read More
Host Trainer
Longhorn Steakhouse
01.2019 - 10.2019Read More
Host
Mellow Mushroom
08.2018 - 01.2019Read More
Westside High School
High School Diploma
Read More