Isabel Parsons
Charleston,SC
Summary
Certified Medical Assistant with a track record of enhancing patient care and efficiency at Lowcountry Orthopaedics & Sports Medicine. Skilled in direct patient care, I've significantly reduced wait times and improved patient education and satisfaction. Demonstrates exceptional customer service and problem-solving abilities, contributing to a positive and efficient healthcare environment. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Always looking to improve and learn as much as possible to better both myself and others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Lowcountry Orthopaedics & Sports Medicine
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed 30+ patients daily to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Occasionally aided the doctor by scribing.
Medical Assistant Student
Palmetto Pain Management
01.2024 - 05.2024
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements.
- Promoted a positive work environment through effective teamwork and clear communication among staff members.
- Educated patients on prescribed medications, leading them to better understand their treatments.
- Reduced wait times by efficiently managing the check-in process for new patients and updating existing patient information.
Spin Instructor
CycleBar
06.2022 - 05.2024
- Utilized performance metrics to track individual progress, setting achievable goals for each participant while highlighting successes along the way.
- Boosted client retention by creating a positive and engaging workout environment.
- Led educational workshops on proper bike setup, form, pedal stroke technique, and injury prevention for both new and experienced riders.
- Ensured class safety by routinely inspecting equipment and maintaining proper studio cleanliness standards.
- Designed dynamic playlists that complemented workout intensity levels, enhancing rider enjoyment during each 45 minute spin session.
- Increased class attendance by promoting spin classes through social media platforms and community outreach efforts.
Front Desk Sales Associate
CycleBar
01.2022 - 05.2024
- Handled membership and retail transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized and clean studio, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
Front Desk Sales Associate
CycleBar
12.2019 - 05.2024
- Handled membership and retail transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized and clean studio, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
Medical Assistant
FeelBetterRVA
05.2023 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained client vitals such as blood pressure, pulse rate, height and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Bachelor of Science - Exercise Science
University of South Carolina
Columbia, SC05.2024
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Vital Sign Monitoring
- Patient documentation
- Customer Service
- Direct Patient Care
- Sterilization techniques
- Complex Problem-Solving
- Orthopedic splints
Certification
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association
Timeline
Certified Medical Assistant
Lowcountry Orthopaedics & Sports Medicine
07.2024 - Current
Medical Assistant Student
Palmetto Pain Management
01.2024 - 05.2024
Medical Assistant
FeelBetterRVA
05.2023 - 08.2023
Spin Instructor
CycleBar
06.2022 - 05.2024
Front Desk Sales Associate
CycleBar
01.2022 - 05.2024
Front Desk Sales Associate
CycleBar
12.2019 - 05.2024
Bachelor of Science - Exercise Science
University of South Carolina
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