Isabella Calle
Simpsonville
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused, with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Associate
Kohl's
Simpsonville
11.2023 - Current
- Greeted customers and provided excellent customer service.
- Provided ongoing training for new staff members.
- Got people to apply for rewards program.
- Got people to apply for Kohl’s credit card.
- Kept a organized workplace.
- Handled returns and exchanges according to company policy.
- Operated cash register accurately and efficiently while processing payments from customers.
- Resolved customer complaints in a professional manner.
- Assisted customers in person and over the phone, finding products, answered questions, and made product recommendations.
Education
High School Diploma -
Isabella Calle
Simpsonville, South Carolina05-2025
Skills
- Customer service
- Employee training
- Retail sales
- Cash handling
- Time management
- Fitting room maintenance
- Conflict resolution
- Shelf recovery
Languages
Spanish
Native/ Bilingual
Certification
- OSHA certified
Timeline
Retail Associate
Kohl's
11.2023 - Current
High School Diploma -
Isabella Calle