Isabella Galvis
Greenville
Summary
Dynamic and proactive professional with experience at Site Design Inc. and a strong background in scheduling and customer assistance. Adept at problem-solving and skilled in Excel, I consistently improved operational efficiency and enhanced client communications, fostering a welcoming environment and ensuring seamless office management. Bilingual in Spanish, I excel in diverse interactions.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Surveying Administrative Assistant
Site Design Inc.
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
Front Desk Receptionist
Greenville Free Medical Clinic
08.2020 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Resolved customer problems and complaints.
Cashier
Home Depot
01.2018 - 03.2020
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Ultrasound Technician
Greenville Technical College
Greenville, SCHigh School Diploma -
Mauldin High School
Mauldin05-2018
Skills
- Scheduling and calendar management
- Problem-solving skills
- Skilled in Excel
- Telephone etiquette
- Customer assistance and interaction
- Document retrieval
- Microsoft outlook
- Paperwork drafting
- Bilingual communication In spanish
Languages
Spanish
Native or Bilingual
Timeline
Surveying Administrative Assistant
Site Design Inc.
01.2024 - Current
Front Desk Receptionist
Greenville Free Medical Clinic
08.2020 - 09.2023
Cashier
Home Depot
01.2018 - 03.2020
No Degree - Ultrasound Technician
Greenville Technical College
High School Diploma -
Mauldin High School
Similar Profiles
Lauren BolgerLauren Bolger
Architectural Draftsman at Integrated Site DesignArchitectural Draftsman at Integrated Site Design
Emilene HarrissEmilene Harriss
Head of Media at Site By DesignHead of Media at Site By Design
Airus Cloud AlcantaraAirus Cloud Alcantara
Intern at Sitel- Information Technology Service Delivery, ETON Site, IT Site Engineer DepartmentIntern at Sitel- Information Technology Service Delivery, ETON Site, IT Site Engineer Department