Isabella Maldonado
Bluffton
Summary
Compassionate individual with a background in child development and front-line customer service. Skilled in nurturing environments and engaging diverse individuals, focused on enhancing emotional and educational growth for children while ensuring open communication with families.
Overview
5
5
years of professional experience
Work History
Family Nanny
Private Residence
Hilton Head Island
03.2025 - Current
- Supported daily routines that included homework, meals, and playtime.
- Engaged with children on individual basis to build positive, trusting relationships.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Maintained cleanliness and orderliness in play areas and children's rooms.
- Assisted with homework and educational tasks to support academic growth.
- Communicated regularly with parents about children's progress and behavior.
- Transported children to and from school, extra-curricular activities and play-dates.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
Front Desk Associate
Planet Fitness
Bluffton
03.2024 - 02.2025
- Welcomed members and guests with friendly, professional demeanor.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Maintained daily records of all transactions, including payments and cancellations.
- Assisted members with account inquiries and service adjustments.
- Maintained cleanliness and organization of front desk area consistently.
- Handled member feedback and resolved concerns promptly.
Front of House Associate
East Bay Deli
Columbia
04.2021 - 08.2023
- Engaged with guests to understand their needs and enhance overall dining experience.
- Provided excellent customer service to all patrons.
- Worked with managers to report and resolve customer issues or concerns.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Collaborated with team members to ensure smooth operations and enhance guest experiences.
- Greeted customers warmly, creating a welcoming atmosphere.
- Maintained cleanliness and organization of dining and service areas.
- Assisted in food preparation, ensuring adherence to health standards.
- Stocked supplies and managed inventory levels to ensure availability.
- Explained menu items, took orders and delivered food courses according to instruction.
Education
Bachelor of Arts - Interdisciplinary Studies
University of South Carolina Beaufort
Okatie05-2026
High School Diploma -
Gray Collegiate Academy
Lexington, SC05-2023
Skills
- Child development
- Customer service
- Conflict resolution
- Activity planning
- Communication skills
- Team collaboration
- Time management
- Organizational skills
- Hygiene maintenance
- Transportation provision
- Social integration
- Educational support
- Family support
- Multicultural understanding
- Academic support
- Early childhood education
- Emotional support
- Behavior modeling
- Interpersonal communication
- Professional demeanor
- Problem-solving abilities
- Verbal and written communication
- Goal setting
- Child psychology
References
References available upon request.
Timeline
Family Nanny
Private Residence
03.2025 - Current
Front Desk Associate
Planet Fitness
03.2024 - 02.2025
Front of House Associate
East Bay Deli
04.2021 - 08.2023
Bachelor of Arts - Interdisciplinary Studies
University of South Carolina Beaufort
High School Diploma -
Gray Collegiate Academy