Isabella Misko
Hilton Head Island,SC
Summary
Versatile and dynamic, with a proven track record at Carolina Coffee and Crumbs, I excel in team leadership and customer satisfaction. Expert in POS systems and espresso machine operation, I significantly enhance workplace efficiency and foster a collaborative environment. My adept problem-solving and inventory management skills contribute to operational excellence.
Overview
6
6
years of professional experience
Work History
Barista
Carolina Coffee and Crumbs
05.2020 - Current
- I am Barista, but I also help with food running, bussing tables and greeting and taking orders from customers.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Stylist
Francesca's
05.2019 - 08.2019
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Counted and documented opening and closing cash amounts daily.
- Processed payments, entering sales in register for prompt customer service.
- Maximize revenue through thoughtful displays, engaging customer service and attentive training of new employees
Education
High School Diploma -
Hilton Head Island High School
Hilton Head Island, SC06-2021
Skills
As an assistant manager at Carolina Coffee and Crumbs I had to learn how to manage my time and problem solve
My Job as assistant manager is to ensure I and my employees are working as a team as well as
- Doing the inventory
-Listening to my coworkers for issues and concerns and trying my best to solve the problems
-Opening and closing duties
-Espresso machine operation
-Have an understanding on how to run POS system
-Menu memorization
-New hire training
Timeline
Barista
Carolina Coffee and Crumbs
05.2020 - Current
Stylist
Francesca's
05.2019 - 08.2019
High School Diploma -
Hilton Head Island High School
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