Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Timeline
Generic

Isaiah Cruver

Travelers Rest

Summary

Reliable and driven graduate in business management with experience in retail operations, customer service, and collaboration. The ability to operate as a team, communicate clearly, and manage time under pressure. Strong foundation through coursework and a competitive internship. Great at problem-solving, inventory control, and upselling. Ready to bring a strong work ethic along with leadership abilities to an entry-level role in a business, operations, or customer-focused field.

Overview

6
6
years of professional experience

Work History

Server

Olive Garden
11.2024 - Current
  • Customer interaction, upselling, communication, time management, and multitasking'
  • Deliver exceptional customer service while consistently exceeding sales goals through upselling and product knowledge. Improved interpersonal skills, multitasking, and time management abilities. Helped establish a collaborative team environment where operational efficiency and customer satisfaction were top priority.

Fulfillment

Target
11.2022 - 03.2025
  • Stock shelves, unload trucks-develops attention to detail and organization; requires self-motivation and focus
  • Coordinated order picking, packing, and staging to ensure timely and accurate online order fulfillment. Strengthened efficiency, organization, and customer-focused problem solving—skills. Gained practical experience in logistics and operations within a major retail supply chain.

Internship

Enterprise
02.2024 - 05.2024
  • Customer interaction, upselling products, and car fleet care, effective communication and collaboration, teamwork
  • Hands-on internship with a focus on fleet management, sales, and customer service. Engaged with customers to determine needs, recommend additional items, and guarantee prompt car delivery and refunds. Worked collaboratively with management and team members to accomplish daily objectives. Earned top-ranking intern recognition for initiative, communication, and professionalism.

Stocker

Walmart
05.2019 - 08.2022
  • Stocked shelves, unloaded trucks-developed attention to detail and organization; required self-motivation and focus
  • Maintained store readiness and performed stock replenishment while developing self-discipline and a strong work ethic. Early knowledge with supply chain and retail operations

Education

BBA - Business Management

North Greenville University
05.2024

Skills

  • Team player
  • Customer service
  • Upselling techniques
  • Time management
  • Effective communication
  • Problem solving

References

  • Adam, Lambert, Manager, Contact Through The Work App, Olive Garden, Professional
  • Sha'heem, Stupart, Manager, Shaheem.C.Stupart@em.com, 646.427.9754, Enterprise, Professional
  • Franklin, Aviles-Santa, Professor, Franklin.Aviles-Santa@ngu.edu, 803.361.8958, North Greenville University
  • Joel, Frans, Youth Leader, Joel.Frans@gmail.com, 864.380.8000, Heritage Bible Church, Personal
  • Tom, Mackintosh, Youth Leader, Tmackintosh@gmail.com, 201.388.6571, Heritage Bible Church, Personal

Extracurricular Activities

  • Earned top-ranking intern among my cohort of Enterprise interns.
  • Served on Heritage Bible Church Youth Leadership Council, planned and executed activities, mentored younger teenagers
  • Volunteered for neighborhood trash pickup

Timeline

Server

Olive Garden
11.2024 - Current

Internship

Enterprise
02.2024 - 05.2024

Fulfillment

Target
11.2022 - 03.2025

Stocker

Walmart
05.2019 - 08.2022

BBA - Business Management

North Greenville University

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Isaiah Cruver