Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaiah Johnson

Florence

Summary

Highly motivated and proactive Assistant Manager, with 6+ years of experience with food handling and customer service, and almost one full year of Managerial experience. Skilled in motivating a team, keeping a positive work environment, handling food safety protocols, keeping customer satisfaction high, and creativity on new ideas.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Stefanos Italian Restaurant
04.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Handles money, when counting register at the end of day.
  • Improved customer satisfaction by resolving complaints and inquiries.
  • Maintained compliance with health and safety regulations, ensuring safe environment.
  • Helps with ideas for new menu items.
  • Helps with catering operations.
  • Delivers catering orders.

Cook

Stefanos Italian Restaurant
10.2020 - 04.2024

Maintained a clean work environment, maintaining Food and health regulations.


Worked Salad bar making Salads and subs.


Worked pizza station making pizza and pizza products.


Worked Counter taking phone orders, in store orders, and bagging orders for customers.


Helped put up products from food truck when needed.


Helped with other food preparations when needed.


Prepared orders during busy hours.



Clerk

Regal Entertainment Group
01.2018 - 04.2021
  • Worked Concession stand, sold and handled food to customers. Also upsold when possible.
  • Worked Box Office, sold tickets to customers.
  • Work Door, greeted customers, took tickets, and directed Customers.
  • Worked as Usher, did show walks to make sure movie went well and no disturbance, cleaned rooms after shows, and cleaned bathrooms when needed.

Education

Certificate -

ServeSafe
233 S. Wacker Drive, Suite 3600 Chicago, Illinois
05-2024

High School Diploma -

Wilson High School
1411 E Old Marion Hwy, Florence, SC 29506
12-2018

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Team motivation
  • Problem-solving
  • Staff supervision
  • Staff management
  • Creativity

Certification


  • ServSafe Food Handler's Certification

Timeline

Assistant Manager

Stefanos Italian Restaurant
04.2024 - Current

Cook

Stefanos Italian Restaurant
10.2020 - 04.2024

Clerk

Regal Entertainment Group
01.2018 - 04.2021

Certificate -

ServeSafe

High School Diploma -

Wilson High School
Isaiah Johnson