Isis Hanna
Charleston
Summary
Detail-oriented professional with a strong background in customer service, inventory management, and cash handling. Committed to promoting high customer satisfaction through effective problem-solving and teamwork.
Overview
2
2
years of professional experience
Work History
Buyer/Stylist Support
Plato's Closet
Charleston
08.2024 - Current
- Handled cash, credit, and gift card payments accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Sorted through and selected potential inventory according to product standards and handled purchasing inventory from customers.
- Responsible for keeping the store clean and organized before, during, and after closing.
- Assisted customers with product questions and recommendations when necessary.
Carhop Server
Sonic
Charleston
07.2023 - 12.2025
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Operated a headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Ensured order accuracy, double-checking each order before delivering to customers.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
Cashier/Salesperson
Charleston Wood Company
Charleston
12.2023 - 08.2024
- Responsible for the efficient setup and breakdown of product display tables inside the Charleston Historic City Market.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged, and displayed merchandise as required.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. •
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Bagged and wrapped fragile merchandise appropriately to ensure product safety and ease of transport for customers.
Education
High School Diploma -
Charleston County School of The Arts
North Charleston, SC05-2025
Skills
- Customer service
- Inventory management
- Cash handling
- Communication skills
- Visual merchandising
- Team collaboration
- Attention to detail
Timeline
Buyer/Stylist Support
Plato's Closet
08.2024 - Current
Cashier/Salesperson
Charleston Wood Company
12.2023 - 08.2024
Carhop Server
Sonic
07.2023 - 12.2025
High School Diploma -
Charleston County School of The Arts
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