Israel Dunn
Columbia
Summary
Dynamic manager with proven success in customer service, team leadership, and strategic planning. Expertise in staff training and decision-making drives operational excellence and enhances team productivity. I am a leader known for strong time management and staff training abilities. Successfully resolved customer complaints and motivated teams to excel, ensuring high-quality service and operational efficiency.
Overview
1
1
year of professional experience
Work History
Manager
Wingstop
07.2025 - Current
- Supervised daily operations to ensure adherence to quality and safety standards.
- Trained staff on efficient food preparation and customer service techniques.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Coordinated scheduling to enhance team productivity during peak hours.
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
GED -
Wil Lou Gray Opportunity School
3300 W Campus Rd01-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Strategic planning
- Staff training
- Work Planning and Prioritization
Timeline
Manager
Wingstop
07.2025 - Current
GED -
Wil Lou Gray Opportunity School