ISSAC HEMPHILL
Lancaster
Summary
Versatile and results-oriented professional with a background at Mclean Powers, excelling in machinery operations and customer service. Demonstrated ability to enhance production processes and customer satisfaction, leveraging strong communication and technical skills. Proven track record in managing inventory and streamlining delivery systems, achieving significant improvements in efficiency and client relations.
Overview
10
10
years of professional experience
Work History
Machine Operator
Mclean Powers
06.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
Shop Owner
Herbal Haven
04.2016 - Current
- Maintain herbs, spices, and other related products to help people maintain or improve their health.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Delivery Driver
Honey Baked Ham
12.2014 - 12.2016
- Delivered orders to customer business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Carter G Woodson
Washington, DCSkills
- Strong work ethic
- Sales leadership
- Business management
- Good communication
- Customer service
- Machinery operations
- Computer skills
- Assembly and production
- Forklift and pallet jack operation
- Dependable and reliable
- Time management skills
- Heavy lifting
- Delivery scheduling
- Shipping and packaging
Timeline
Machine Operator
Mclean Powers
06.2024 - Current
Shop Owner
Herbal Haven
04.2016 - Current
Delivery Driver
Honey Baked Ham
12.2014 - 12.2016
Carter G Woodson
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