Ivan Arango
Clover
Summary
Results-driven Hard Down Technician with a proven track record at United Rentals, excelling in troubleshooting and equipment maintenance. Recognized for enhancing customer satisfaction through effective communication and quick problem resolution. Demonstrates exceptional attention to detail and adaptability, ensuring optimal system performance and safety compliance in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Hard Down Technician
H&E Rentals
01.2025 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Hard Down Technician/shop Lead/foreman
United Rentals
01.2007 - 11.2024
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
Education
Miami Technical College
Miami,FL Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Documentation and reporting
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- System troubleshooting
Timeline
Hard Down Technician
H&E Rentals
01.2025 - Current
Hard Down Technician/shop Lead/foreman
United Rentals
01.2007 - 11.2024
Miami Technical College
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