Ivy Seigler
Aiken
Summary
Dynamic and results-driven professional with a proven track record at Country Inn and Suites, excelling in guest satisfaction and operational efficiency. Skilled in food safety and team leadership, I implemented feedback strategies that enhanced dining experiences and trained new staff, ensuring high-quality service and cleanliness standards.
Overview
8
8
years of professional experience
Work History
Breakfast Attendant
Country Inn and Suites
Aiken Sc
11.2022 - 04.2024
- Achieved high levels of guest satisfaction through the preparation and presentation of a variety of breakfast items.
- Maintained a spotless and organized dining area, adhering strictly to health and safety standards.
- Provided exceptional guest assistance, resulting in positive dining experiences.
- Monitored and managed food inventory, facilitating timely supply replenishment and minimizing waste.
- Successfully trained new team members, enhancing team performance and service quality.
- Implemented feedback strategies that significantly improved guest experiences during breakfast hours.
- Created and utilized daily cleaning checklists, leading to improved operational efficiency.
- Operated kitchen equipment safely and effectively, resulting in consistently high-quality food preparation.
- Displayed exceptional attention to detail in setting up buffet stations and maintaining cleanliness after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Developed daily cleaning checklists to improve efficiency and consistency in operations.
- Implemented feedback mechanisms to enhance guest experience during breakfast hours.
- Trained new team members on operational procedures and service expectations.
- Collaborated with kitchen staff to streamline breakfast preparation processes.
- Monitored food inventory levels, ensuring timely replenishment of supplies.
- Assisted guests with inquiries, providing exceptional service and support.
Cashier
Zaxbys
Aiken Sc
04.2016 - 07.2017
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer through diligent counting and balancing.
- Assisted customers with menu inquiries and provided product recommendations.
- Ensured cleanliness and organization of service areas to enhance customer experience.
Education
No Degree - Anatomy
Penn Foster
San Francisco, CAHigh School Diploma -
Palmetto Independent Educators
Aiken Sc06.2018
Skills
- Cleanliness standards
- Efficient multitasking
- Sanitation practices
- Stocking
- Food safety knowledge
- Guest satisfaction
- Guest relations
- Greeting guests
- Cash handling proficiency
- Allergy awareness
- Food safety
- Food preparation
- Guest assistance
- Food restocking
- Breakfast set up
- Beverage service
- Order taking accuracy
- Stock replenishment
- Buffet setup and maintenance
- Grab and Go preparation
- Table bussing
- Table setting expertise
- Buffet maintenance
- Replenishing supplies
- Food preparation techniques
- Resolving guest complaints
- Teamwork and collaboration
- Cleaning
- POS system operation
- Customer service
- Time management
- Decision-making
- Attention to detail
- Safety awareness
- Guest service
- Team leadership
- Conflict resolution
- Food processing
- Quality assurance
- Ordering procedures
- Safe food handling
- Problem-solving
- Employee training
Timeline
Breakfast Attendant
Country Inn and Suites
11.2022 - 04.2024
Cashier
Zaxbys
04.2016 - 07.2017
No Degree - Anatomy
Penn Foster
High School Diploma -
Palmetto Independent Educators