Program Support Specialist with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Exceptional interpersonal skills enhance team collaboration and project success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Program Support Specialist
Cencora
Fort Mill
01.2011 - Current
Managed all program-specific correspondence, including mail, faxed, and electronic documents.
Logged information into databases and triaged program-specific mail to designated associates.
Communicated core data intake functions to relevant parties for accurate information flow.
Maintained positive professional relationships with associates and management.
Ensured compliance with policies, procedures, safety rules, and regulations.
Executed additional assigned duties as required.
Administrative Assistant
Lash Group
Charlotte
12.2007 - 01.2011
Handling mail, typing, and maintaining filing systems.
Processing copayment requests for patients, pharmacies, and physicians.
Establishing and maintaining office files, scheduling appointments, and arranging meeting rooms.
Liaising with program managers, ISI Accounting, and third-party payment administrators.
Auditing and maintaining various location-specific reports, checking for errors, and drafting correspondence or presentations.
Managing multiple department projects and collaborating with inter-departmental teams.
Maintaining a positive and professional work environment and promoting teamwork.
The role requires strong communication and interpersonal skills, the ability to work independently and in a team, and adaptability to change. It is a position that plays a crucial role in the overall success of t
Mortgage Loan Processor
Bank of America
Charlotte
03.2001 - 10.2007
Verified and collected documentation, including income statements, credit reports, and property appraisals.
Coordinated with borrowers and underwriters to facilitate loan processes and ensure compliance.
Processed loan applications, preparing them for final review by underwriters.
Maintained accurate loan files, ensuring timely record-keeping to safeguard bank interests.