Jabreena Howell
Columbia
Summary
Motivated professional with a strong background in food preparation and sanitation. Experienced in training staff and ensuring compliance with health standards while enhancing meal satisfaction for residents.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dietary Cook
The Place at Deans Bridge
Augusta, GA
10.2025 - Current
- Prepared nutritious meals following dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in menu planning to accommodate dietary restrictions and seasonal ingredients.
- Collaborated with team members to ensure timely meal service during peak hours.
- Monitored food stock levels, reporting shortages to management promptly.
- Supported training of new staff on food safety practices and cooking techniques.
- Implemented feedback from residents to enhance meal satisfaction and variety.
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
- Followed standard recipes, menus and apportions according to established standards.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
Shift Manager
McDonald's
Brookhaven, MS
10.2023 - 07.2025
- Supervised daily operations, ensuring compliance with company standards and procedures.
- Trained and mentored team members on service excellence and food safety protocols.
- Managed inventory levels, conducting regular stock assessments to minimize waste.
- Implemented process improvements that enhanced efficiency during peak hours.
- Resolved customer complaints swiftly, fostering positive dining experiences.
- Coordinated staff schedules to align with business needs and optimize labor costs.
- Monitored food quality and presentation, maintaining high standards of service delivery.
- Assisted in onboarding new employees, streamlining training processes for quicker acclimation.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Shift Manager
Taco Bell
North Augusta, SC
06.2023 - 09.2023
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
Dietary Aide
The Place at Deans Bridge
02.2021 - 06.2023
- Prepared and served meals in accordance with dietary guidelines and resident preferences.
- Assisted kitchen staff with food preparation and inventory management for efficient service delivery.
- Maintained cleanliness of dining areas and kitchen equipment to ensure compliance with health standards.
- Collaborated with nutritional staff to accommodate special dietary needs and restrictions for residents.
- Trained new team members on food safety protocols and proper serving techniques for enhanced efficiency.
- Implemented process improvements that streamlined meal service, enhancing overall dining experience for residents.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
Shift Manager
McDonald's
North Augusta, SC
09.2019 - 01.2021
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
Shift Manager
Hardee's
Evans, GA
12.2018 - 04.2019
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Supervised night operations, ensuring compliance with safety protocols and operational standards.
- Coordinated staffing schedules to optimize workforce efficiency during peak hours.
- Led daily briefings to communicate objectives and address challenges faced during shifts.
Crew Trainer
Bojangles' Famous Chicken 'n Biscuits
North Augusta, SC
04.2015 - 06.2017
- Trained and mentored new crew members on operational procedures and customer service standards.
- Coordinated daily shift activities to ensure efficient workflow and optimal staffing levels.
- Implemented training programs that enhanced team performance and improved service delivery.
- Monitored food safety practices, ensuring compliance with health regulations and company standards.
- Conducted performance evaluations and provided constructive feedback to enhance crew productivity.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
North Augusta High School
North Augusta, SC06-2017
Skills
- Food presentation
- Plates presentation
- Supply restocking
- Sanitation procedures
- Kitchen organizatio
- Food preparation
- Safe food handling
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
Certification
ServSafe Certified
Timeline
Dietary Cook
The Place at Deans Bridge
10.2025 - Current
Shift Manager
McDonald's
10.2023 - 07.2025
Shift Manager
Taco Bell
06.2023 - 09.2023
Dietary Aide
The Place at Deans Bridge
02.2021 - 06.2023
Shift Manager
McDonald's
09.2019 - 01.2021
Shift Manager
Hardee's
12.2018 - 04.2019
Crew Trainer
Bojangles' Famous Chicken 'n Biscuits
04.2015 - 06.2017
High School Diploma -
North Augusta High School