Jack Hornsby
Charleston
Summary
Business Administration student at the College of Charleston with an entrepreneurial mindset and a hands-on background in branding, marketing strategy, and coastal lifestyle markets. Experienced in e-commerce, digital marketing, and small business development. Passionate about helping companies grow through creative positioning, innovative marketing strategies, and strong communication skills.
Experienced with customer service, focusing on building strong customer relationships. Utilizes effective communication techniques and problem-solving skills to address customer needs promptly. Knowledge of team collaboration and adaptability ensures seamless service delivery and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Operations & Customer Service Assistant
Shem Creek Marina Drystack
01.2022 - Current
- Supported daily operational logistics for one of Charleston’s busiest marinas, coordinating boat storage, scheduling, and customer relations.
- Developed familiarity with marine and coastal industries, applying service excellence and efficiency in a dynamic environment.
- Strengthened communication and client relationship skills through direct, high-volume customer interaction.
Handyman Helper
Jack Hornsby
10.2025 - 10.2026
- Assisted in repairs and maintenance tasks, ensuring timely completion and quality standards.
- Supported skilled tradespeople in various projects, enhancing workflow efficiency.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
- Operated hand tools and power equipment to execute diverse handyman tasks safely.
- Conducted routine inspections to identify maintenance needs and prevent issues.
- Trained new team members on tool usage, safety protocols, and job procedures.
- Maintained organized workspaces, promoting safety and accessibility of tools and materials.
Marina Dock Hand
Clark Island Marina
04.2025 - 07.2025
- Operated dock equipment to facilitate safe boat mooring and retrieval processes.
- Assisted in daily maintenance of marina facilities, ensuring cleanliness and functionality.
- Monitored weather conditions to inform boaters of safe docking practices.
- Developed knowledge of local waterways to provide accurate navigational support to guests.
Lawn Care Technician
Cutting Edge
05.2017 - 09.2023
- This was my company I ran on the side including other responsibilities.
- Operated and maintained lawn care equipment ensuring optimal performance.
- Assessed customer lawns, identifying specific needs for maintenance and improvement.
- Provided training and guidance to junior technicians on best practices in lawn care.
Education
Bachelor of Science - Business Administration
College of Charleston
Charleston, SC01-2025
Skills
- Branding & Content Strategy
- Social Media Management (Instagram, TikTok, LinkedIn)
- Complaint handling
- Assertiveness
- CRM Systems (HubSpot, Salesforce – familiar)
- Marketing Analytics (Google Analytics – beginner)
- Email Marketing & Lead Generation
- Market Research & Positioning Strategies
Timeline
Handyman Helper
Jack Hornsby
10.2025 - 10.2026
Marina Dock Hand
Clark Island Marina
04.2025 - 07.2025
Operations & Customer Service Assistant
Shem Creek Marina Drystack
01.2022 - Current
Lawn Care Technician
Cutting Edge
05.2017 - 09.2023
Bachelor of Science - Business Administration
College of Charleston
Personal Brand & Strengths
- Entrepreneurial mindset and self-starter mentality
- Proven ability to blend creativity with business strategy
- Strong understanding of powertools and hands on tasks
- Authentic connection to Charleston’s coastal lifestyle culture
- Growth-oriented mindset seeking marketing and sales opportunities in dynamic environments