Jack Kasell
Clemson
Summary
Dynamic Environmental Engineering student with a proven track record in customer service, maintenance, and problem-solving, developed through roles at Clemson University Campus Recreation and other high-paced environments. Adept at applying critical thinking and teamwork to enhance operational efficiency and guest experiences. Reliable, with strong time management skills, and committed to leveraging these abilities to contribute to environmental sustainability and water quality initiatives. Seeking internship opportunities to apply academic knowledge and practical experience in the environmental engineering field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Valet Attendant
PMC Valet Parking
05.2024 - 09.2024
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
Maintenance Worker
Clemson University Campus Recreation
09.2023 - 05.2024
- Addressed maintenance issues efficiently, ensuring a safe and functional environment for gym users and staff.
- Performed regular upkeep of gym equipment and infrastructure, maintaining cleanliness and safety.
- Assisted with outdoor tasks like landscaping and snow removal, focusing on sustainability and minimizing environmental impact.
- Managed tools and supplies inventory, improving workflow and supporting team efficiency.
Front Desk Associate
LA Fitness
05.2023 - 09.2023
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and members upon arrival, offered assistance, and answered questions to build rapport and retention.
Server
Kochi by the Lake
03.2019 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Environmental Engineering
Clemson University
Clemson, SC05-2026
Environmental Engineering
York Technical College
Rock Hill, SCHigh School Diploma -
Clover High School
Clover, SC05-2021
Skills
- Sustainable development
- Teamwork and collaboration
- Reliability
- Time management abilities
- Critical thinking
Certification
2021 Excel MOS Certification
Timeline
Valet Attendant
PMC Valet Parking
05.2024 - 09.2024
Maintenance Worker
Clemson University Campus Recreation
09.2023 - 05.2024
Front Desk Associate
LA Fitness
05.2023 - 09.2023
Server
Kochi by the Lake
03.2019 - 01.2021
2021 Excel MOS Certification
Environmental Engineering
Clemson University
Environmental Engineering
York Technical College
High School Diploma -
Clover High School
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