Jack Bowen
Seneca,SC
Summary
A highly accomplished professional with expertise in business analysis, software engineering, and ERP systems. Proven track record in architecting full-stack applications, designing data warehouses, creating dynamic dashboards, and optimizing business processes. Skilled in leveraging technologies to streamline data flow, enhance performance, and deliver actionable insights. Experienced in manufacturing, logistics, finance, and healthcare sectors, with a focus on cloud-based solutions, BI tools, and cross-functional collaboration.
Experienced with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Packaging Product Business Analyst
Graphic Packaging International
Clemson, SC
05.2024 - Current
- Managed the Gold MIS system, including feature upgrades, system uptime support, and technical troubleshooting to ensure operational efficiency.
- Initiated and led a project to rebuild the Gold Application as a cloud-based modern application, demonstrating feasibility in an offline environment and gaining IT support.
- Collaborated with external vendors to evaluate infrastructure redevelopment, resulting in a proposed solution that could save the company $60,000 on initial setup by handling 90% of tasks internally.
- Submitted a project proposal for system rebuild or creation in the cloud, including an initial quote of $71,000 and estimated completion time of 300 working days.
- Assumed additional responsibilities in software analysis and cloud application development for the Colorado 2.0 Ink Manager project, eliminating the need for external developer costs of approximately $60,000 in 2025.
- Provided application support as a technician for systems, contributing to cost-saving measures.
- Position classified as a Full Front End Back End Developer equivalent, with a salary range of $130,000 to $150,000.
Manufacturing Technician (Temporary Position Via HTI Staffing Agency)
Itron
West Union, SC
11.2023 - 04.2024
- Executed assembly and testing procedures in compliance with company standards, ensuring quality and efficiency in production processes.
- Troubleshot equipment malfunctions to minimize downtime and maintain seamless production flow.
- Collaborated with cross-functional teams to address technical issues and optimize manufacturing procedures.
- Utilized ERP systems to manage inventory, track production metrics, and facilitate workflow coordination.
- Operated and maintained specialized machinery and tools, adhering to safety protocols.
- Documented production activities, including assembly procedures, test results, and equipment maintenance logs.
- Participated in training programs to enhance technical skills and stay updated on industry advancements.
Software Engineer
American Credit Acceptance
Spartanburg, SC
02.2020 - 03.2023
- Designed, developed, and maintained robust C# back-end systems, implementing RESTful APIs using ASP.NET Core and Entity Framework for efficient data management and system performance.
- Integrated Angular front-end applications with back-end systems, conducting code reviews and optimizations to improve speed and responsiveness.
- Engaged with end users to gather requirements and implement tailored solutions, ensuring functionality and satisfaction.
- Owned the Mass Monetary application for mass-processing dealer payments and contributed to department-wide standards for logging and notifications.
- Supported AWS migration efforts and enhanced application unit test coverage.
- Developed and maintained ERP solutions, user interfaces, databases, and reports; translated business requirements into technical solutions; performed testing, debugging, and user training.
- Maintained security protocols and system documentation.
- Technologies: C#, Python, SQL, TypeScript, JavaScript, HTML, CSS, Node.js, ASP.NET Core, Angular, Entity Framework, RESTful APIs, SQL Server, MySQL, Amazon RDS, Visual Studio, Git, Azure DevOps, Bitbucket, Bamboo, Jira, AWS (Cloud Formation, S3, EC2).
- Developed scalable software solutions to enhance operational efficiency.
Business Intelligence Systems Developer
FieldCore
Greenville, SC
03.2019 - 02.2020
- Led development of a full-stack web application using C#, .NET Core, Angular, Node.js, and Entity Framework to replace Excel-based data tracking.
- Designed and implemented a BI solution on AWS, integrating PowerShell, Python, Batch scripting, SSIS, SQL Server, and Windows Server.
- Directed database design and ETL framework development.
- Replaced outdated Excel and Access databases for GE Wind Turbine Logistics, improving data accuracy, accessibility, and efficiency.
- Developed and maintained Tableau and Power BI dashboards for real-time analysis and reporting.
- Analyzed data trends and created visualizations to communicate insights.
- Key achievements: Created scalable web application streamlining data entry; implemented BI system enabling real-time analysis; optimized database for logistical operations.
- Technologies: C#, JavaScript, TypeScript, Python, PowerShell, .NET Core, Angular, Node.js, Entity Framework, SSIS, Tableau, Power BI, AWS, SQL Server, Windows Server, Batch scripting.
Data Analyst
UST Logistics
Greenville, SC
07.2017 - 03.2019
- Developed dynamic Power BI dashboards and reports from SQL Server data, providing actionable insights.
- Collaborated with stakeholders to align visualizations with business needs.
- Optimized SQL Server performance through efficient data models and complex queries.
- Implemented data transformation, cleansing, and modeling for accuracy.
- Managed data connections, refresh schedules, and security in Power BI Service.
- Conducted quality assurance for data visualizations.
- Provided training and support to business users.
- Stayed updated on Power BI features and best practices.
- Technologies: SQL, Python, Visual Basic, Power BI, SSIS, SQL Server.
- Analyzed complex datasets to identify trends and support strategic decision-making.
Routing Specialist
UST Logistics
Greenville, SC
08.2016 - 07.2017
- Formulated efficient routes considering distance, traffic, fuel, and timelines.
- Collaborated with carriers, suppliers, and customers for logistics planning.
- Monitored costs and pursued cost-effective solutions while maintaining quality.
- Ensured compliance with transportation laws and regulations.
- Addressed logistical challenges to minimize supply chain disruptions.
- Maintained records of shipments, schedules, and performance metrics.
- Identified opportunities for process optimization and cost reduction.
- Analyzed transportation data to identify trends and improve route planning accuracy.
Billing Coordinator, Online Marketing and Website Admin/Designer
Freeport Home Medical Equipment
Freeport, IL
06.2010 - 08.2016
- Facilitated insurance coordination for private insurance, Medicare, and Medicaid.
- Acquired knowledge of Medicare eligibility and diagnoses for coverage verification.
- Collaborated with providers for claims documentation.
- Analyzed claim denials and implemented measures to optimize success rates.
- Designed and launched company website using WordPress.
- Created catalogs, brochures, and patient handouts using graphic design skills.
- Technologies: WordPress, Adobe Photoshop, Microsoft Publisher.
Education
Bachelor of Science - Computer and Information Systems Security/Information Assurance
Tri-County Technical College / Clemson University
Pendleton, SC2028
Associate's Degree - Architecture
College of DuPage
Glen Ellyn, IL12-2010
Associate of Science - Aircraft Armament Systems Technology
Community College of The Air Force
Holloman Air Force Base, NM12-2003
Skills
- C#, Python, SQL, TypeScript, JavaScript, HTML, CSS, Nodejs, PowerShell, Visual Basic, Batch Scripting
- ASPNET Core, Angular, Entity Framework, RESTful APIs, SSIS, Tableau, Power BI, Visual Studio, Git, Azure DevOps, Bitbucket, Bamboo, Jira
- SQL Server, MySQL, Amazon RDS
- AWS/Azure
- ERP Systems, BI Development, ETL Processes, Data Visualization, Logistics Optimization, Manufacturing Processes, Graphic Design (WordPress, Adobe Photoshop, Microsoft Publisher)
- Cross-Functional Collaboration, Requirements Gathering, Problem-Solving, Technical Training, Project Initiation
- Strategic planning
- Workflow Analysis
- Business planning
Websites
Certification
- AWS Certified Cloud Practitioner
- Amazon Web Services (AWS)
- Issued January 2020 | Credential ID: ZE5E3TC2KM1412K7
Timeline
Packaging Product Business Analyst
Graphic Packaging International
05.2024 - Current
Manufacturing Technician (Temporary Position Via HTI Staffing Agency)
Itron
11.2023 - 04.2024
Software Engineer
American Credit Acceptance
02.2020 - 03.2023
Business Intelligence Systems Developer
FieldCore
03.2019 - 02.2020
Data Analyst
UST Logistics
07.2017 - 03.2019
Routing Specialist
UST Logistics
08.2016 - 07.2017
Billing Coordinator, Online Marketing and Website Admin/Designer
Freeport Home Medical Equipment
06.2010 - 08.2016
Associate's Degree - Architecture
College of DuPage
Bachelor of Science - Computer and Information Systems Security/Information Assurance
Tri-County Technical College / Clemson University
Associate of Science - Aircraft Armament Systems Technology
Community College of The Air Force