Jackson McDowell
Clover
Summary
Hardworking and determined to continue to further my career with Tidal Wave Auto Spa. Passionate about providing the best customer service and to providing the best quality and service in the industry.
Overview
7
7
years of professional experience
Work History
Assistant Site Leader
Tidal Wave Auto Spa
05.2023 - Current
- Promoted a culture of teamwork within the crew through effective leadership techniques that fostered positive working relationships.
- Assist customers with the purchasing of washes and club plans. Ensure the customer received a perfectly clean car after receiving their wash.
- Work to maintain the quality standards of the wash are kept up on a daily basis.
- Make sure proper maintenance on the wash is kept up with and repairs are performed in a timely manner.
- Perform chemical inventory and paperwork on a weekly basis.
Assistant Site Leader
Tidal Wave Auto Spa
10.2022 - 05.2023
- Established strong relationships with clients through clear communication and proactive problem-solving strategies.
- Promoted a culture of teamwork within the crew through effective leadership techniques that fostered positive working relationships.
Car Wash Attendant/Team Lead
Tidal Wave Auto Spa
10.2020 - 10.2022
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Department Floor Associate
Lowes Home Improvment
04.2017 - 09.2020
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Health Administration
Francis Marion University
Florence, SCHigh School Diploma -
Clover High School
Clover, SC05.2017
Skills
- Site coordination
- Safety awareness
- Staff Management
- Team Supervision
- Strategic Planning
- Quality Assurance
- Customer Service
- Computer Skills
- Team Leadership
- Decision-Making
- Problem Resolution
- Scheduling and Coordinating
- Training and Development
Timeline
Assistant Site Leader
Tidal Wave Auto Spa
05.2023 - Current
Assistant Site Leader
Tidal Wave Auto Spa
10.2022 - 05.2023
Car Wash Attendant/Team Lead
Tidal Wave Auto Spa
10.2020 - 10.2022
Department Floor Associate
Lowes Home Improvment
04.2017 - 09.2020
No Degree - Health Administration
Francis Marion University
High School Diploma -
Clover High School
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