Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob bolen

Mount Pleasant

Summary

Motivated and dedicated with a strong foundation in customer service and retail operations. I am currently enrolled at Trident Technical College, maintaining a 4.0 GPA, and preparing to pursue a business degree at the University of South Carolina. Graduated high school with a 4.4 GPA from Lucy Beckham High, demonstrating a commitment to academic excellence and personal growth.

Possessing a deep passion for working with others and helping people, I have gained extensive experience in customer-focused roles since beginning working at the age of 14. I thrive in fast-paced environments, excelling in teamwork, problem-solving, and the efficient use of POS systems. My strong work ethic, adaptability, and ability to maintain professionalism under pressure have consistently contributed to positive customer experiences and business success. With a drive to learn and grow, I am eager to bring my skills and enthusiasm to new opportunities.

Overview

5
5
years of professional experience

Work History

Cashier/Food Service Worker

Melvins
05.2023 - Current

I currently work at Melvin's BBQ and am glad to be a team member working here. At Melvin's I strive to deliver the best customer service possible in addition with a hard work ethic. I have grown my skills at working with a team aswell as became better at exceding customer expectations during my time here.

Job Skills-

  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Mastered efficiently opening and closing the restaurants to fit time needs.
  • Worked a POS system both in house and drive thru at a very fast pace.
  • Run food during heavy business rushes.
  • Collaborated with team members to maintain restaurants needs.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

West Marine
06.2021 - 12.2022

Specialized in running a cash register at a high level in a fast-paced environment. Answered any customer questions and directed them to find any merchandise in the store they needed. Collaborated with team members to execute the highest level of customer service.

Job Skills-

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Earned lots of bonuses signing customers up for West Marine rewards Programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier/Sales Associate

Haddrells Point and Tackle
05.2020 - 03.2021

Operated a POS system (cash register) and dealt with customer needs. Made high dollar sales on fishing equipment in addition to customer service and POS.

Job Skills-

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Very proficient in sales department dealing with expensive fishing equipment.

Education

No Degree - Business

University of South Carolina
Columbia, SC
06-2028

High School Diploma -

Lucy Beckham High School
Mt. Pleasant, SC
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Work Ethic
  • Commitment
  • Professionalism and courtesy

Timeline

Cashier/Food Service Worker

Melvins
05.2023 - Current

Cashier

West Marine
06.2021 - 12.2022

Cashier/Sales Associate

Haddrells Point and Tackle
05.2020 - 03.2021

No Degree - Business

University of South Carolina

High School Diploma -

Lucy Beckham High School
Jacob bolen