Jacob Nemetz
Charleston
Summary
Enthusiastic employee with over 15 years of Food, Beverage and Hospitality experience. Adaptable professional with a passion for the craft of hospitality, with a focus on education and genuine connection with guests and colleagues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Amen Street Fish & Raw Bar
12.2022 - Current
- Operated a 5-8 table sections, selling $3000 in sales, and handling all steps of service to provide a fine-dining experience for all guests.
- Practiced in silent service, surprising guests by anticipating their needs and finding moments to provide unexpected hospitality.
- Focused on in-depth menu knowledge, going above and beyond in my personal education concerning all aspects of the menu, so as to give a confident answer to any queries.
- Expertly communicated flavor profiles, describing clearly and efficiently all menu items and ingredients.
Manager, Head Server, Head Banquet Server
Oyster House Seafood Restaurant
10.2018 - 01.2023
- Operated high volume ($30,000) restaurant, hired and trained FOH staff, wrote FOH training manuals, completed orders and maintenance, and handled cash deposits.
- Expedited fast paced (200 seat) restaurant, managed the host stand during busy nights, and supported both FOH and BOH during service.
- Served 3-10 table sections, served and bartended 50+ person banquets, resolved FOH staff conflicts, and maintained an environment of coaching with an emphasis on hospitality.
Education
Bachelor of Science - Anthropology
College of Charleston
Charleston, South Carolina, SC12-2023
Skills
- Quality control
- Special dietary requirements
- Shift management
- Food and beverage pairings
- Service prioritization
- Aloha/Toast POS Systems
Certification
- ServSafe Alcohol certification (through Summer 2027)
- Previously ServSafe: Food Protection Manager certified (2021-2024)
Timeline
Server
Amen Street Fish & Raw Bar
12.2022 - Current
Manager, Head Server, Head Banquet Server
Oyster House Seafood Restaurant
10.2018 - 01.2023
Bachelor of Science - Anthropology
College of Charleston