Jacob Roscoe
Florence
Summary
Capable and dependable worker with management and retail experience. Able to handle a wide variety of tasks related to retail and front desk operations.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Heat Street
Florence
08.2024 - Current
- Greeted and assisted members at front desk with friendly service.
- Ensured proper paperwork for piercings, as required by DHEC, was completed by customers.
- Answered customer inquiries and phone calls.
- Operated POS machine
- Performed basic cleaning tasks to ensure a clean store.
Front Desk Assistant
Planet Fitness
Florence
12.2023 - 02.2024
- Greeted and assisted members at front desk with friendly service.
- Managed member check-ins using club management software.
- Handled inquiries about memberships and services effectively.
- Processed payments and membership registrations accurately.
- Collaborated with team to enhance overall member experience.
Assistant Store Manager
Sherwin-Williams
Myrtle Beach
01.2022 - 05.2023
- Collaborated with team members to ensure efficient workflow during peak hours.
- Maintained inventory by checking merchandise to determine levels.
- Assisted customers with sales.
- Operated POS machine.
Education
BBA - Management
Coastal Carolina University
Conway, SC12-2021
Skills
- Customer service
- POS operation
- Team collaboration
- Conflict resolution
- Front desk oversight
- Word processing
Timeline
Front Desk Assistant
Heat Street
08.2024 - Current
Front Desk Assistant
Planet Fitness
12.2023 - 02.2024
Assistant Store Manager
Sherwin-Williams
01.2022 - 05.2023
BBA - Management
Coastal Carolina University