Jacob Power

• Programmed and operated CNC mills and lathes using Fanuc systems to meet client orders and standards.
• Interpreted blueprints in order to program and set up machines for proper operation.
• Utilized calipers and various measurement apparatus to maintain precise tolerances.

• Supported material logistics with forklift operations.

• Properly loaded and unloaded materials in and out of machines.
• Inspected finished parts by checking for defects to meet quality standards.
• Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.

• Demonstrate leadership and development skills, training athletes in age groups spanning as far as youth to adulthood.
• Hosting tournaments and planning events that promote the growth of the sport and provide opportunities for athletes in the state of South Carolina.
• Work one-on-one with athletes and develop training plans to fit their needs and goals.
• Troubleshoot problem areas to provide insight and promote growth for the athletes.
• Managing social media platforms for maximum exposure for both the wrestling club, as well as the athletes.

• Handled order placement and fraud prevention for online customers.
• Reviewed flagged orders via Cybersource and coordinated with leadership to optimize service.
• Managed product procurement for dropship operations.
• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

• Participant in leadership development training for further leadership roles.
• Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
• Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
• Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
• Optimized store operations by assisting with opening or closing procedures as needed.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Developed skills for dealing with high stress environments.
• Improved teamwork and communication skills.

• Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
• Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
• Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.