Jada Ratliff
Mount Croghan
Summary
Versatile Medical Floater with diverse experience in healthcare settings. Strengths encompass adaptability to new environments, strong clinical skills and ability to assist various medical departments effectively. Previous work demonstrates significant contributions to team efficiency, patient satisfaction, and seamless operations across multifaceted healthcare systems. Well-versed in maintaining professional standards in fast-paced medical circumstances, communicating clearly with patients and staff, and managing administrative tasks.
Overview
2
2
years of professional experience
Work History
Medical Floater
Palmetto Primary Care
Columbia
08.2025 - Current
- Optimized patient intake and registration for healthcare providers.
- Coordinated efficient scheduling across various departments and locations.
- Ensured accuracy of medical records while maintaining strict confidentiality compliance.
- Provided clear communication to patients about procedures and necessary follow-up care.
- Served as a liaison between patients, physicians, and other healthcare providers to ensure timely communication and accurate information exchange.
- Prepared reports for medical staff regarding patient visits or lab results as needed.
- Performed basic laboratory tests such as blood draws, urinalysis, and glucose testing.
- Kept abreast of changes in healthcare laws and regulations in order to maintain compliance standards.
- Administered medications as prescribed by the physician according to established protocols.
- Greeted patients upon arrival at the office and provided them with necessary forms or information they needed prior to their appointment.
- Managed patient files by organizing documents and maintaining electronic health records.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Administered medications under physician's supervision.
- Handled general office duties to support administrative staff during peak hours.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted back office patient processes to reduce office wait times.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Supported administrative staff by processing payments.
Certified Clinical Medical Assistant
UC Best Medical
Monroe
01.2024 - 08.2025
- Recorded patient medical histories and vital signs accurately for physician review.
- Educated patients on medication usage and post-treatment care instructions.
- Managed electronic health records to maintain patient confidentiality and data accuracy.
- Coordinated with insurance companies to verify patient coverage and benefits information.
- Responded to patient inquiries while maintaining a compassionate and professional demeanor.
- Scheduled appointments efficiently, optimizing workflow for the medical team.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Documented lab results accurately into the Electronic Medical Record system.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
Education
Medication Aid Technician -
Chesco Services
Cheraw, SC11-2025
High School Diploma -
Central High School
Pageland05-2025
Certified Clinical Medical Assistant -
National Healthcareer Association
08-2024
Associate of Arts -
Northeaster Technical College
Cheraw, SC05-2024
Skills
- Electronic health records management
- Medication administration
- Clinical procedure assistance
- Blood collection and phlebotomy
- Front office operations
- Patient care and support
- Medical equipment operation
- Laboratory specimen collection
- Healthcare software proficiency
- Sterilization techniques
- Registered medical assistant certification
- Clinical and administrative support
Timeline
Medical Floater
Palmetto Primary Care
08.2025 - Current
Certified Clinical Medical Assistant
UC Best Medical
01.2024 - 08.2025
Medication Aid Technician -
Chesco Services
High School Diploma -
Central High School
Certified Clinical Medical Assistant -
National Healthcareer Association
Associate of Arts -
Northeaster Technical College