Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jaime Outen

Summerville

Summary

Driven, self-disciplined, organized professional with extensive background in both support and leadership roles. Excels in communication and time-management and would like to utilize skills for growth.

Overview

27
27
years of professional experience
1
1
Certification

Work History

CEO/Personal Trainer

GoForItHealth
01.2008 - Current
  • Built productive relationships with new clients to support growth
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Established and maintained strong relationships with customers, which led to client referrals being primary source of new business
  • Utilized social media to engage larger client audience
  • Achieved a 98% client satisfaction rate in first 5 years of business
  • Achieved a 93% client success rate of meeting goals in first year of business

Account Manager

Reading and Language Arts Centers, Inc
02.2004 - 02.2006
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Consulted with school districts to assess professional development needs and federal funding available to supply accurate services.
  • Set and achieved company defined sales goals.
  • Served customers with knowledgeable, friendly support at every stage of implementation.

Customer Service Representative

EWIE Company, Inc.
02.2002 - 03.2004
  • Acted as liason between Ford and GM plants and parts manufacturers, ensuring proper ordering of OEM parts, correct pricing, and timely deliveries
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Cross-trained and backed up other customer service managers.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Executive Assistant

Cargill Financial Marketing Group Through Kelly Services
05.1998 - 09.2001
  • Organized and coordinated conferences and monthly meetings.
  • Used advanced software to prepare documents, reports, and presentations.
  • Screened calls and emails and initiated actions to respond or direct messages for Executive Vice-President
  • Answered high volume of phone calls and email inquiries.
  • Processed travel expenses and reimbursements for executive team and Asset Investment Group
  • Planned annual events, client meetings, and celebrations, including managing budgets and schedules

Education

Bachelor of Arts - International Relations

University of Minnesota
Minneapolis, MN
12-2001

Skills

  • Scheduling
  • Document handling
  • Meeting planning
  • Travel administration
  • Spreadsheet tracking
  • Time management
  • Communication

Accomplishments

successfully completed 6 full-marathons, and has started running ultramarathons


spend evenings coaching youth runners


single mom of 4


fluent in Spanish and Portuguese

Certification

  • CSCS - Certified Strength and Conditioning Specialist
  • CPT - Certified Personal Trainer


Languages

Spanish
Full Professional

Timeline

CEO/Personal Trainer

GoForItHealth
01.2008 - Current

Account Manager

Reading and Language Arts Centers, Inc
02.2004 - 02.2006

Customer Service Representative

EWIE Company, Inc.
02.2002 - 03.2004

Executive Assistant

Cargill Financial Marketing Group Through Kelly Services
05.1998 - 09.2001

Bachelor of Arts - International Relations

University of Minnesota

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Jaime Outen