Jakayla McDaniel
Charleston
Summary
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. Professional and well-mannered demeanor. Along with excellent interpersonal and organizational abilities.
Overview
6
6
years of professional experience
Work History
Advanced Medical Support Assistant
Department of Veteran Affairs
03.2023 - Current
- Performing a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting, advises clinical staff on administrative processes, scheduling appointments, monitoring appointment requests from multiple electronic sources, verifying and updating demographics and insurance information, and coordinating administrative functions
- Work independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
MD Receptionist
Roper St Francis
01.2021 - 03.2023
- The position involves performing receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.
Billing Customer Service Representative
MUSC
01.2019 - 01.2021
- Collaborated with insurance providers to verify coverage, obtain pre-authorizations, and assist patients with billing inquiries to minimize financial barriers to care
- Managed front desk operations for a busy medical practice, including welcoming patients, answering phones, and scheduling appointments
- Coordinated patient registration processes, verified insurance information, and collected copayments
- Maintained electronic medical records and ensured accuracy of patient information
- Provided exceptional customer service by addressing patient inquiries and concerns in a professional and timely manner
- Managed customer accounts by accurately entering billing information and resolving any discrepancies in a timely manner.
Education
High School Diploma -
Charleston Charter School For Math And Science At Charleston SC
Charleston, SC06.2017
Esthetics
Paul Mitchell at Charleston, SC
11.2024
Skills
- Communication
- Problem Solving
- Customer Service Skills
- Critical thinking
- Team Work
- Interpersonal Communication
Additional Information
References -
Crystal Stocking, Paul Mitchell Instructor; 843-860-5002; crystal.stocking7@gmail.com
Ashley Parr, Paul Mitchell Instructor; 843-635-0375; ashleyp@charleston.paulmitchell.edu
Timeline
Advanced Medical Support Assistant
Department of Veteran Affairs
03.2023 - Current
MD Receptionist
Roper St Francis
01.2021 - 03.2023
Billing Customer Service Representative
MUSC
01.2019 - 01.2021
Esthetics
Paul Mitchell at Charleston, SC
High School Diploma -
Charleston Charter School For Math And Science At Charleston SC
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